Fabi Posted June 5, 2007 Report Share Posted June 5, 2007 OK, so I eventually ordered GET1 and one of their unique t-shirts at SELECTBIKES.COM on the 17th of May.After not receiving anything for 1 week I wrote an email to SELECTBIKES on the 26th of May. Until today I didn't receive a reply yet.Another week is over and I still didn't get anything; no goods, no mail.I know that the credit card payment was successful. The money has already been charged.There is an 'Order History' on the SELECTBIKES website. The order I placed doesn't appear there. Does that mean that my order never entered the system? (I also mentioned that in the email I got no reply on.)Did anybody experience similar problems with ordering from SELECTBIKES? Quote Link to comment Share on other sites More sharing options...
Grant H Posted June 5, 2007 Report Share Posted June 5, 2007 tryed phoning them? Quote Link to comment Share on other sites More sharing options...
Guest Posted June 5, 2007 Report Share Posted June 5, 2007 phone phil, 07841359796 is on the reciept I have from my only ever purchase from them. I also had problems with communication so generally try and get stuff elsewhere first. Quote Link to comment Share on other sites More sharing options...
Dan6061 Posted June 5, 2007 Report Share Posted June 5, 2007 I didn't have any problems when I ordered my Echo brake off them?Came the next day...As said, give them a ring...that's your best option. Quote Link to comment Share on other sites More sharing options...
Scott Norman Posted June 5, 2007 Report Share Posted June 5, 2007 Yes i order stickers off them 4 weeks ago still have not come!! Quote Link to comment Share on other sites More sharing options...
gu_lew Posted June 5, 2007 Report Share Posted June 5, 2007 i have only ever orderd from tartybikes but i havent realy heard any good things about select. Quote Link to comment Share on other sites More sharing options...
Fabi Posted June 5, 2007 Author Report Share Posted June 5, 2007 I also had problems with communication so generally try and get stuff elsewhere first.That's the problem. You can't purchase GET1 anywhere else. It' only available from SELECTBIKES.I'll try to reach him by call now.Thanks for sharing your experiences. Quote Link to comment Share on other sites More sharing options...
grantallsop Posted June 5, 2007 Report Share Posted June 5, 2007 (edited) I had problems with my stem i ordered i rang them and they said there was a mix up with the order and the shipment, it took them 4 weeks to sort that out until i finally recived my stem. Edited June 5, 2007 by grantallsop Quote Link to comment Share on other sites More sharing options...
Si-man Posted June 5, 2007 Report Share Posted June 5, 2007 You are in germany according to you profile.Its not exactly going to be next day is it.Could be a problem at customs, you never know. Quote Link to comment Share on other sites More sharing options...
Guest Posted June 5, 2007 Report Share Posted June 5, 2007 yeh my order was for GET 1 aswell! Quote Link to comment Share on other sites More sharing options...
JT! Posted June 5, 2007 Report Share Posted June 5, 2007 I sent selectbikes 3 emails in total, never got replys to them. Had to phone. Not what i'd expect from an online based shop. Quote Link to comment Share on other sites More sharing options...
Abdab. Posted June 6, 2007 Report Share Posted June 6, 2007 Phils trying to get a landline phone sorted out cause i think hes still using his mobie number atm.Have you recieved your dvd yet? Everything will be sorted but if its not gone into the system then phil wont be able to see what youve purchased.Ill let him know anyways.Abdab... Quote Link to comment Share on other sites More sharing options...
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