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Has Anyone Ever Complained To Ebay About Sellers?


Mr Plod

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Hey guys. I bought a Carb for a motorbike on behalf of my dad off ebay. We received the carb but it wasn't the one as described... (We didn't know this when we bought it but found out it wasn't the correct carb when we looked at a manual...) We decided to return the carb to the seller in exchange for the correct one and since then we've heard nothing back from the guy. I've emailed him numerous times and its now the time to complain to ebay... The guy has our money and the carb so yeah.... I've looked on ebay but they only have sections for wrong descriptions.... Should I go through that or is there another section that suits my problem better. lol.

Anyhelp would be much appreciated.

Cheers guys.

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Hey guys. I bought a Carb for a motorbike on behalf of my dad off ebay. We received the carb but it wasn't the one as described... (We didn't know this when we bought it but found out it wasn't the correct carb when we looked at a manual...) We decided to return the carb to the seller in exchange for the correct one and since then we've heard nothing back from the guy. I've emailed him numerous times and its now the time to complain to ebay... The guy has our money and the carb so yeah.... I've looked on ebay but they only have sections for wrong descriptions.... Should I go through that or is there another section that suits my problem better. lol.

Anyhelp would be much appreciated.

Cheers guys.

I take it your effectively going to be filing an item not received or significantly not as described strike against the seller?

I'd file a strike against him in the dispute console. It soon gets things moving, as does promises of negative feedback.

What payment method did you use and what have you done so far through ebay?

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I take it your effectively going to be filing an item not received or significantly not as described strike against the seller?

I'd file a strike against him in the dispute console. It soon gets things moving, as does promises of negative feedback.

What payment method did you use and what have you done so far through ebay?

Well I was just wondering what section to file it under? Can I add a message to the complaint explaining what happened?

We used Postal Order to pay for the item. Not terribly worried about losing the money as its only 20 quid and dad doesnt really mind losing out but its more the fact that if I leave negative feedback then the guys gonna leave me some... So yeah. Just want to strike a bad mark against the guy and get him to send the item or even better return the money...

Cheers

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Your supposed to go through ebay first as its an ebay sale, then paypal. But as you didn't use paypal i don't know if theres a great deal you can do.

Starting the item strike should encourage him to send it to you though, so get filling one out. Just put it as item not received and then it asks you to write down a description of what happened for an ebay rep to read and decide what should be done.

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