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Supercycles And There Brilliant Delivery, Ha...ha...ha


Netherking

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just wondered if supercycles bugger everyone who orders off them about???

i had a ring about getting a few new bits, mech hangers and little things on wedneday. and paid for them then too. he guy said yeah i'll send them off today so hopefully be with you thursday, which was nice

didn't come at all

so i thought leave til monday and still f**king nothing!

argh.

harry

sorry for being a moody bitch but i've just got home from work and wanted to ride so bad!! been riding me m8s little Mod and its nothing like the T-rex

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Our shop emailed twice and no reply ended up having to ring them twice to order to frames and a further two emails to get them to send it...

Also they were supposed to be sending all their stock to Moor And Large ages ago and it still hasn't fully happened i don't think, the shop seems to be ran very unprofessionally even though apparently the race bike side of the shop is amazing!

Cheers, Rorz!

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Personally i have only dealt with supercycles twice and the service was alright not the quickest took near on a week for both orders unlike tartybikes :D

Slightly off topic,

I have never ordered from CleanBikes but my mate had to wait 2 months for his monty to arrive

then ordered a try-all freewheel from them which took 1 1/2 weeks to arrive

& has ordered a set of dry weather disc brake pads 3 weeks ago on wednesday and has still not recieved them, he rang them afew times last week but never got through, so i have emailed them up for him (as he doesn't have a pc) but havn't had a reply yet although it's only been 3 days.

So we think there service is a little slow & my friend is wondering if it's just him who has not been very impressed with there service?

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You've given it 3 working days? Maybe even 2 depending on what time you ordered and it was sent.

Get bent and wait another 1 or 2 days.

Thats why i put although it has only been 3 days but i dont think having to wait near 3 weeks for an order that was instock is right.

I dont want to mention any names but i know of another member/rider who isn't impressed with them as his hub snaped and the bike had only just reached 3 months old and he is still waiting for other parts after 2 months.

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It is a bit harsh as you're paying money for it to be delivered, maybe if it was free you would have no right to moan. But paying £5 on delivery then not even getting it for a week is damn annoying.

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Thats why i put although it has only been 3 days but i dont think having to wait near 3 weeks for an order that was instock is right.

Huh?

Your not the one waiting for a delivery are you? :blink:

If it was 3 weeks, fair enough, i usually give it 3 to 4 working days then i'll ring up and query it, if they then decided to screw me around i'll post up on relevent forum to get other users experiences.

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Personally i have only dealt with supercycles twice and the service was alright not the quickest took near on a week for both orders unlike tartybikes :D

Slightly off topic,

I have never ordered from CleanBikes but my mate had to wait 2 months for his monty to arrive

then ordered a try-all freewheel from them which took 1 1/2 weeks to arrive

& has ordered a set of dry weather disc brake pads 3 weeks ago on wednesday and has still not recieved them, he rang them afew times last week but never got through, so i have emailed them up for him (as he doesn't have a pc) but havn't had a reply yet although it's only been 3 days.

So we think there service is a little slow & my friend is wondering if it's just him who has not been very impressed with there service?

It is just him as far as I know.

Any time I've phoned them up barbara has been really helpful, and my order allways arrives next working day, as it does with tarty.

Select didn't respond to e-mails when I contacted them a while ago, but any annoyince has long since left, im sure phil's got his shit together with the new site and such.

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