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Profile Crackage!


Mr_Pitbull

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My profiles cracked all the way around the flange. I know this has happened to a few others but ive had a closer look and its pretty much all the way round and nearly joining!

Will profile Warranty this! and for those who have been warrantied! give me the low down!

Piece.

Edit: ive had the Profile around 3/4 Months now.

Edited by Mr_Pitbull
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My profiles cracked all the way around the flange. I know this has happened to a few others but ive had a closer look and its pretty much all the way round and nearly joining!

Will profile Warranty this! and for those who have been warrantied! give me the low down!

Piece.

Edit: ive had the Profile around 3/4 Months now.

Of course i can get warranty........my mate gaz got warranty on my old 1 when ratchet ripped out......its just for a cracked/snapped shell!

Why ask, then, Biff :blink: ? Haha...

I'm sure they will sort you out, if you ring up and explain. but don't mention whether you used it on a Trials or BMX bike, then, if they don't ask you, you won't have to lie :P !

Cheers,

Joe.

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f**k off haha i asked if gaz was there for a different reason you f**king faggots. nazi's. Need to ring Profile up about hub, and i quoted you cos u didnt write an essay.

An essay? Biff, i didn't even write two lines :S ...

But, yeah, ring Profile up, and sort it out. Don't say what riding it was used for, unless they ask you, just incase :P .

Cheers,

Joe.

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f**k off haha i asked if gaz was there for a different reason you f**king faggots. nazi's. Need to ring Profile up about hub, and i quoted you cos u didnt write an essay.

biff please dont call me a faggot, because you know full well that you thought gaz was going to smash you, gaz has told me, dont take it out on me because you knackerd your profile, anyway hope you get it sorted :D

Edited by matt!
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When I completely knackered my ratchet (after over a year of use) I just rang them, explained the situation and they were really helpfull. I sent them the whole wheel in the hope they could get the old ratchet out of the hub and just fit a new one but there was no way they could get the ratchet out of the hub. The rim had a few dings in it and spokes are cheap to replace so I told Profile not to worry about the rim and spoke and just to bin them. They built up a new hub using my existing internals along with a new hub body and ratchet. I requested they sent the hub up to Tarty for a new wheel build which they had no problems in doing.

I got charged about £35 for the new parts and next day postage, considering the hub was over a year old I didnt have a problem with doing this. Profile kept me updated via a number of phone calls to let me know what was going on with the repair and I was very happy with their service!

Also note that its mainly trials riders that run a Profile Mini Cassette hub with 12 and 13 tooth drivers so its fairly obvious whether or not the hub has been used for trials :P

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biff please dont call me a faggot, because you know full well that you thought gaz was going to smash you, gaz has told me, dont take it out on me because you knackerd your profile, anyway hope you get it sorted :D

Dont care its al bull shit, i wasnt taking it out on u matt.

When I completely knackered my ratchet (after over a year of use) I just rang them, explained the situation and they were really helpfull. I sent them the whole wheel in the hope they could get the old ratchet out of the hub and just fit a new one but there was no way they could get the ratchet out of the hub. The rim had a few dings in it and spokes are cheap to replace so I told Profile not to worry about the rim and spoke and just to bin them. They built up a new hub using my existing internals along with a new hub body and ratchet. I requested they sent the hub up to Tarty for a new wheel build which they had no problems in doing.

I got charged about £35 for the new parts and next day postage, considering the hub was over a year old I didnt have a problem with doing this. Profile kept me updated via a number of phone calls to let me know what was going on with the repair and I was very happy with their service!

Also note that its mainly trials riders that run a Profile Mini Cassette hub with 12 and 13 tooth drivers so its fairly obvious whether or not the hub has been used for trials :P

Thanks alot for the info! appreciate it alot! will give profile a ring, im sure i can get contact details from there site for the uk distributor? Might have to take an angle grinder to my spokes :) as nipples are circle.

Edited by Mr_Pitbull
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Thanks alot for the info! appreciate it alot! will give profile a ring, im sure i can get contact details from there site for the uk distributor? Might have to take an angle grinder to my spokes :) as nipples are circle.

They are down near Southampton, just give them a call and see what they say. I hope you experience the same high level of customer service I did (Y)

Profile Racing Europe

PO BOX 257

Sarisbury

England

SO31 4WE

Tel: 02380 458 328

http://www.profileeurope.co.uk/

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Just so you know, give them a call first, i got that address from Tartys, but then they got me to send it to the below address.

Profile Racing Europe

1 Cliffe Avenue

Hamble

Southhampton

SO31 4LH

Mines going today, been a bit lazy sending it off.... :$

The address I put up there goes to the same place as far as I know, its just using a PO Box address can sometimes take an extra day to filter through the post system. When I sent my wheel I sent it to the 1 Cliffe Avenue address aswell...
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