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Anoyed.. Trial-uk (dan Ko)


Oxyfin

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Almost the exact same thing happened to me. It hasn't given me a very good impression of him.The only thing that came to my mind was that, isn't it illegal to sell an item that you do not have in your possesion.

Anyways I've got my money back now so thats all that matters.

Its not illigal, you on;y sell the item when the customer collects, signs for it. Before then you've only taken a deposit. In work people have to pay in full before we order anything.

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cheers for the feedback guys,

Just an update on the situation- i still havnt gotten a refund, i spoke to dan ko last tuesday, said i wasnt happy asked for a refund, he said fine and said he would send a cheque..

Its now monday nearly a week has passed, and still no refund, and now i cant seem to get hold him.. his phone just rings out and his doesent return phone calls or txts. This is the kind of thing i was talking about with bad customer service! how long does it take to send a cheque!

in my eyes his reputation has gone right down, he has continually let himself and his customer(s) down..

others be warned,

Thanks for listening..

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