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Tartybikes Online Ordering


chrishayton

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I’ve NEVER had any bother from the guys at Tartybikes. I've sent cash every time. I just phone them up before I send the cash, to see if its in stock. Send it recorded. Jobs good! I can't order online as I don't/can't open my own bank account! (Long story, basically Natwest are twats :angry:)

Like "Mr_Pitbull" says:

“Great shop.

Great guys.

Great service."

Cheers Matt

:D

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Bear with me, this is a nightmare, haha!

The HSBC CPI integration system places constraints on online stores, meaning that (due to the possibility of card fraud), all orders which have different billing and shipping addresses are marked for manual review. Imagine if someone nicks your card and has loads of stuff sent to their address?

Sounds like you've found a way to trick it though, haha!

There is a 'fix' for this, but that involves dropping the security level of the whole system - something we're not prepared to do.

It's only 3 minutes with you cos you love to chat Nick, haha

Phones are great, its easy to convey lots of information in a short period of time - for example if someone requires help with what parts to choose, or are not sure whats best for them.

The certificate 'problem' is explained here: http://tartybikes.co.uk/terms.php - which everyone placing an online order is required to read and agree to, as directed by our site.

If you wanna phone up and pester us with those sorts of questions, feel free, that's our job! We can also advise what is best for each rider. We often get a call from a customer asking to buy X-product, when after a small conversation, it becomes apparent that Y-product would be much better for them!

Nobody can mistake you Joe, you're special :P And you usually try and organise most of it on MSN first anyway :lol:

Thanks guys, much appreciated

Never heard of a problem with joint cards... we hold a joitn account here, and tested the whole system with both of our cards to make sure it worked. Is it possible that the registered card addresses are different for both the cards?

Online ordered suits certain people more than others! Like has been said, it would be a nightmare for Jonathan to order from us otherwise.

Hey, we try to be quick, but that's just impossible! (Unless you don't get up til after about 4pm :P). Also nicely identifies another reason for implementing the online ordering system - nocturnal mammals such as the lesser-spotted JT.

Not found that problem Phil... we tested extensively with IE and Mozilla (in fact about 50% of the work put into the site was to make sure everything worked correctly with both these browsers). Will look into that though, cheers for the heads up (Y)

Apologies to anyone who's found a problem with the system. If anything occurs a couple of times, then please let us know so we can try and get it sorted.

Cheers

Adam

Crikey, that was an effort >_< :$

PS: Glad the ordering works for you now Rob!

One word : "essay".

The guys from tarty are great, personally i have only ever orderd from the guys once and i spoke to adam, great guy (Y) . All i had was zoo pads, i orderd them at about 2:45 and i recived them the next day with 4 tarty stickers, i was well happy with the service and the free stickers.

Nice 1 boys, keep up the good work. (Y)

Dan.

p.s - Just phone up, they are always up for a chat. (Y)

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yeah this happened to me but I got an order number when it failed and rang up quoted the number and sorted it all over the phone and came next day. thats the only problem i've ever had and it wasn't exactly hard to sort it out either. top notch service

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as ive said from the very start, if i can get something from tartybikes, i wont get it from anywhere else thats for sure, no matter what the price is!

adam and dave put so much more effort into everything than anywhere else..... the service really is the best ive exerienced.

long live tartybikes.... just gotta wait for all the other silly companies to die a death :P then tartybikes will reign supreme!

EDIT:

and before anyone says it, YES, yes i am 'bumming' tartybikes, because they ARE the best by a long way, and my new ashton arrived this morning and its AMAZING.

night night

im pissed, and its bedtime

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Cause thats all they sell :P

:o Rob! You've _pwned someone!! :lol: nice one :D :D

I think he meant He buys from there apposed to selectbikes and trials uk. So he has'nt Pwned anyone.

Can't fault tartybikes, Do you guys still service kings at a price? mines skipping so I put my DMR revolver back on. But I want my king and gears back :(

Tom

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I think he meant He buys from there apposed to selectbikes and trials uk. So he has'nt Pwned anyone.

Can't fault tartybikes, Do you guys still service kings at a price? mines skipping so I put my DMR revolver back on. But I want my king and gears back :(

Tom

yeh they do, did mine the other day and its great now, plus my ribos came today woop!

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supercycles?? ;)

Hummm that's what the site says. :huh:

Yeah but supercycles are a joke...

I've never had a problem with supercycles really. Of corse there service dosn't match tartybikes. But i've got things on time etc.

They'll sell you one for £16 but you won't see it. Ever.

Came the 2 days after i orderd them. ;)

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I like online ordering. Plus I have my card details in my muscle memory on my right hand, so I don't even need to think when ordering something on impulse!

If you wanna chat, then use the phone. If you just want some bits and you think the internet is easier, do that. Best of both worlds really.

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