fruitbat Posted May 26, 2006 Report Share Posted May 26, 2006 Right here goesThe girlfriend recently bought a new Samsung MP3 player. When getting it home the laptop would not pick up the hardware. The MP3 player hs been tried on a normal pc and it picks it up fine but it aint got XP so cant use it fully.We tried to take it back as it wasnt working on the laptop, they tried it on their in house pc and say it was a full working model and they cant accept a return on a working item, (tw@s)We rung Fu Jitsu, the laptop company, and they have said after a few questions it looks like the laptop isn't sending enough power to the USB port to power the MP3 playerRight, i have been told that this can be sorted with something called a powered USB hub? Is this right or is there any other way it can be sorted, if at all it can be sorted?All help greatly appreciatedFrooty Quote Link to comment Share on other sites More sharing options...
Pekr! Posted May 26, 2006 Report Share Posted May 26, 2006 Hi,if the problem is that the laptop isn't sending enought power to the usb, then a usb hub would solve it hopefully, because usb hubs are powered by the mains, not the laptop.Cheers,Stefan Quote Link to comment Share on other sites More sharing options...
fruitbat Posted May 26, 2006 Author Report Share Posted May 26, 2006 what does the USB hub do then and how does this increase the power sent from the laptop?Just wanna make sure before spending more cashFrooty Quote Link to comment Share on other sites More sharing options...
Tomm Posted May 26, 2006 Report Share Posted May 26, 2006 Does the MP3 player have separate power/USB sockets? If so, keep it plugged into the mains whilst plugged in via USB. If that doesn't help, then it's probably nothing that a powered hub will help. What kind of MP3 player is it? A big hard drive one (like an iPod video or similar) or a small flash-based one (like an iPod shuffle)? Quote Link to comment Share on other sites More sharing options...
fruitbat Posted May 26, 2006 Author Report Share Posted May 26, 2006 (edited) Im not fully sure which one it is but its a Samsung one, only 1gig memory poss 2 gig topsAs for the mains and USB question im pretty sure its powered through usb, as in its charged that way and doesnt have a seperate power supply Edited May 26, 2006 by fruitbat Quote Link to comment Share on other sites More sharing options...
Tomm Posted May 26, 2006 Report Share Posted May 26, 2006 It may well be the power thing then, but it's pretty crap that a laptop can't supply enough juice. Is there anything else plugged in that will drain the laptop battery? And is the laptop plugged in at the wall? Quote Link to comment Share on other sites More sharing options...
fruitbat Posted May 26, 2006 Author Report Share Posted May 26, 2006 Yeah the laptop has been plugged in at the wall to make sure its fully charged and still getting power from the mains, Worst thing is its a fair new laptop and not a cheap thing with next to no power or memory so it is quite suprising yeah Tomm. you reckon this powered USB hub thing wont do much then?Frooty Quote Link to comment Share on other sites More sharing options...
RandomHero Posted May 26, 2006 Report Share Posted May 26, 2006 Just an idea....If you go on Power Options in your control panel click the drop down for 'Power Schemes' and choose the one that says 'max battery' or something like that. Just an idea though. Quote Link to comment Share on other sites More sharing options...
fruitbat Posted May 26, 2006 Author Report Share Posted May 26, 2006 Cheers RH ill give that a goLooks like am gonna have to get her a portable USB drive and tell her to put her songs on that and transfer them on my pc on a weekly basisFrooty Quote Link to comment Share on other sites More sharing options...
Tomm Posted May 27, 2006 Report Share Posted May 27, 2006 If it's really not getting enough power from the computer, which seems like it might be the case, you could get a powered USB hub and that would help. I would try one to see if it helps before splashing out on one though. The other thing is that you might say that the laptop was faulty if the USB ports didn't work properly. Quote Link to comment Share on other sites More sharing options...
Danny Posted May 27, 2006 Report Share Posted May 27, 2006 My housemate has the same problem with her laptop. A powered usb hub fixed the problem fine. Quote Link to comment Share on other sites More sharing options...
fruitbat Posted May 31, 2006 Author Report Share Posted May 31, 2006 Cheers lads the problem is now sort of sorted. We reinstalled Windows etc from scratch as per advice from PC World and it seems to have worked, only problem is we lost everything that was saved. We are just starting to put the other software back on the pc and we will see which peice of software caused the problemCheers againFrooty Quote Link to comment Share on other sites More sharing options...
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