TheChai Posted May 19, 2006 Report Share Posted May 19, 2006 Hi guys, bearings on my chris king have died (seal broke:S)i was just wondering if there is any warrenty on CK headsets? if not where would i be able to get it serviced and bearings replaced?and a rough cost would be nice..thanks alot peeps! Quote Link to comment Share on other sites More sharing options...
ScotchDave Posted May 19, 2006 Report Share Posted May 19, 2006 Tell me what you mean by broke, they're supposed to be openable and stuffm for servicing.King are very good about warranty, evolution aren't. You're best bet is to e-mail king who'll probably send you some new seals for nowt. Quote Link to comment Share on other sites More sharing options...
TheChai Posted May 19, 2006 Author Report Share Posted May 19, 2006 well the middle bit, solid metal ring holding the bearings in poped out, and bearings just fell out.. the whole inner ring basically came out.. Quote Link to comment Share on other sites More sharing options...
ScotchDave Posted May 19, 2006 Report Share Posted May 19, 2006 f**k me, how did you manage that??? I think e-mailing king to ask what to do then. Maybe call evolution, but they were none too helpful last time I talked to them. Quote Link to comment Share on other sites More sharing options...
Phatmike Posted May 19, 2006 Report Share Posted May 19, 2006 King are adamant about their warranties, they're the best in the business as far as I've ever come across! Give them a call on 001 800 523 6008 (really sad I know that off by heart :$ ), they're 8 hours behind us. Or if that's too pricey, give Adrian Knapp an email at info@chrisking.com, he's the guy in charge of technical support and warranty.Once you've spoken to them, they'll give you a 5 digit RA number, which you mark on the front of the box, and then post it to:WarrantyKing Cycle Group2801 NW Nela StreetPortland, Oregon 97210I could almost guarantee you king'll sort you out free of charge, I've sent back hubs that were in aweful condition and been very nearly entirely replaced and sent back to me free of charge!Remember to stress to them when they send it back to you to mark it as repaired and only the bit's they've actually replaced, ie bearings, as replaced on the customs info form.Mike. Edit: I've just actually read what you've written, and it sounds like your snap ring has popped out, this is the flat ring peice of metal, which is cut so it can "snap" in, holding everything together. http://chrisking.com/tech/tech_movies/remove_seal.movThere's a video showing you what I mean about removing it, although there's not one about reinstalling it, it's pretty straightforward. Quote Link to comment Share on other sites More sharing options...
Zordon Posted May 19, 2006 Report Share Posted May 19, 2006 i was just wondering if there is any warrenty on CK headsets? Yes.Quote from the King website:"Though our offer still stands, few people ever have to take us up on our 10 year warranty." Quote Link to comment Share on other sites More sharing options...
ScotchDave Posted May 19, 2006 Report Share Posted May 19, 2006 Andy, just to save you a lot of hassle can you take a photo of it to make sure that we've understood you properly. Quote Link to comment Share on other sites More sharing options...
TheChai Posted May 19, 2006 Author Report Share Posted May 19, 2006 (edited) nah that snapp ring is still in there, its the inner one from that :$ thansk for the help guys i will be giving those numbers a go Edited May 19, 2006 by TheChai Quote Link to comment Share on other sites More sharing options...
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