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ordered from the trials shop

NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO.

Trails shop is one of the worst trials shops ... ever. They randomly don't send bikes out and are just generaly pants.

Supercycles have always been good to me even if they are a little over priced....

I would have said the opposite :ermm: what's overpriced.

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  • 4 weeks later...

I've found them to be fairly slack with the whole customer service thing to be honest. They have been slow sending things out and have had to be rung back several times after "accidentally" hung up on while they check the stock of the item i was after. If their website was a bit more proffessional i would order off there, but it looks like its never updated and was done by a 10 year old.

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Ordered my Tensile freewheel from them on a thursday, didnt get it intill the following thursday...

They e-mailed me saying that their internet provider was down, and didnt get my order intill the wednesday.

even though my mate ordered a freewheel 1 day after me, and got it on the saturday (day after...)

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Did you check if your friend did it over the phone or on the net though? And if their provider was down on the Thursday, could be that it does that homo thing Hotmail does with the "Delayed" e-mail thing. I dunno... But yeah, was it a phone/web deal with your friend?

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i was talking with a rep in the shop that i work at and he says super cycles is now leased by raligh and they have sold onza to morelarge (SP?) so i dont know weather supercycles will stay stocking trials parts or weather it will turn into a raligh own brand shop i dont know

yup onza are now

t

o be supplyed by more large, so i believe you wont be able to ring up supercycles and order a part you will probally have to go through a dealer of there products.

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