streetjibs Posted March 18, 2006 Report Share Posted March 18, 2006 been searching around for something and finally found it on bikedock site..... cuz im in australia im just wanting to know that its a reliable place to buy from over the web??any reports?iv bought much stuff before online but never from this shop.. .just dont wanna get burnt!thx danny Quote Link to comment Share on other sites More sharing options...
yoyoyo Posted March 18, 2006 Report Share Posted March 18, 2006 (edited) I've never had any problems. Ordered some shoes on a thursday and they arrived on the saturday. Not sure what it will be like to australlia mind. Edited March 18, 2006 by yoyoyo Quote Link to comment Share on other sites More sharing options...
Trials Boy Posted March 18, 2006 Report Share Posted March 18, 2006 I ordered a tyre, came a day earlier than they said. Pretty good i'd say. Still sticking with CRC though Quote Link to comment Share on other sites More sharing options...
Walleee Posted March 18, 2006 Report Share Posted March 18, 2006 E-mail them first of all to confirm the product is instock, and that they will ship to you, shipping might be extra which the website most likely won't tell you about, so if you were to order you'd most likely get an e-mail regarding increased postage costs.Just e-mail them and see if there is any problem shipping to Aus, with regard to shipping to the uk and such, most of the time they are fine.... I have heard reports about them sending out wrong orders and such, but im sure if you e-mailed them to confirm everything beforehand it should all go alright... Quote Link to comment Share on other sites More sharing options...
Jaffacakes Posted March 18, 2006 Report Share Posted March 18, 2006 They have messed me around so much in the past.Saying they have tyres in stock, saying they emailed me that the didn't (but they didn't have me email addy) saying they got lost in the post, saying they havn't sent them, etc.I cancled my order and they still charged me twice for one pair of tyres I didn't get. Quote Link to comment Share on other sites More sharing options...
Krisboats Posted March 18, 2006 Report Share Posted March 18, 2006 I bought my base ta26 frame from there and when it came the threads in the bottom bracket weren't right so i rang them up and asked what i should do and they told me to post it back off to them and that they would have a look at it and send it back off to bike-it (the uk distributor of base products) if it wasn't repairable. bearing in mind the local bike shop had had a bash at cleaning the threads in the bb shell but didn't want to go any further and damage the threads for me.I sent it off to them with standard 3-5 day post and got it back a week later with a note saying they had sorted the threads out in the frame and had given me a new bashplate and rubber block along with screws and other little frame bits... I still had the original bashplate and rubber block and bits at home so i had 2 sets of bits. Very helpfull and friendly on the phone. Quote Link to comment Share on other sites More sharing options...
streetjibs Posted March 19, 2006 Author Report Share Posted March 19, 2006 Thanks all for your replies... however as it loooks like they aint even going to reply to my email!!! I guess il have to look elsewhere.... thanks anyhoooooo Quote Link to comment Share on other sites More sharing options...
Krisboats Posted March 19, 2006 Report Share Posted March 19, 2006 I'm pretty sure that they are slow with their e-mails, i'm sure it was something like 3-5 days for a reply. If its not too much give them a ring. Or if you want, add someone to msn and get them to ring and ask bikedock the questions you want answering? Quote Link to comment Share on other sites More sharing options...
streetjibs Posted March 19, 2006 Author Report Share Posted March 19, 2006 cheers for the advice mate... yeah im goin to sms wayne (been friends for years) and ask him to try sort it out then post out to me.thanks!dannY Quote Link to comment Share on other sites More sharing options...
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