Chris@Onza rider Posted January 6, 2006 Report Share Posted January 6, 2006 gooday.i need to know about hopes lifetime warrenty, what it covers and if it covers my brake how do i go about getting it sorted. Well i have a hope mini and it needs quite alot doing to it like needs new brass barell needs new bolts and a bleed and stuff i will have to ask caleb whats up with it as it was his. But would this be covered by warrantey and if i sent it back to hope would they do anything about it?And if hopes warrenty does cover it then how to i go about getting it to hope and so on?? thanks alot for your help guys sorry i havent been very specific but if you need to know anything else i will let you know.THANKS Quote Link to comment Share on other sites More sharing options...
Siders77 Posted January 6, 2006 Report Share Posted January 6, 2006 Hope are very good with stuff like that. Drop them an E-Mail and tell them what's up with it and they'll E-Mail you back next day, usually. It'll probably be free, too. Quote Link to comment Share on other sites More sharing options...
fruitbat Posted January 6, 2006 Report Share Posted January 6, 2006 By the brass barrel im guessing you mean the olive? i would be suprised if they replaced this on warranty as it is normally down to general use(wear and tear)As for the bleed it is again unlikely they will do this on warranty as again this is also down to general use. As Siders said you can always send them an E mail and ask as hope are pretty good normally. Quote Link to comment Share on other sites More sharing options...
Chris@Onza rider Posted January 6, 2006 Author Report Share Posted January 6, 2006 hum any idea on how the email should go?Im not very good at these things, thanks Tom Quote Link to comment Share on other sites More sharing options...
James_Porter Posted January 7, 2006 Report Share Posted January 7, 2006 it doesnt cover jizzing on it, as i found out the hard way Quote Link to comment Share on other sites More sharing options...
Clarky Posted January 7, 2006 Report Share Posted January 7, 2006 lmao porter,Nahh contact them they will say send it to them they will fix am replace the bad shizzle and charge u but it wont be much money.Hope told me they dont have a lifetime warrenty and they have never said they have, plus they only do it free if its due to there bad workmanship.Clarky. Quote Link to comment Share on other sites More sharing options...
Ashley Smith Posted January 7, 2006 Report Share Posted January 7, 2006 hope dont actaully offer lifetime warranty....................they offer 12 months on all of there of there products ash Quote Link to comment Share on other sites More sharing options...
Chris@Onza rider Posted January 7, 2006 Author Report Share Posted January 7, 2006 oh i thought it was lifetime, thats what pretty much every one has told me . but ok ill give them an email.thanks alot tom Quote Link to comment Share on other sites More sharing options...
ScotchDave Posted January 7, 2006 Report Share Posted January 7, 2006 It's not life time, but they seem to treat it as such. I know of a case where someone sent back an old shagged brake and hope fixed it free of charge. Quote Link to comment Share on other sites More sharing options...
squince Posted January 7, 2006 Report Share Posted January 7, 2006 Its not lifetime warrenty on trials used parts They wont give you a new brass barrel, thats general wear and tear,Go here to purchase a new brass barrel, you need the mini m4 one Also bleeding a hope mini is easy Here's the link to the guide in the FAQ.cheers andy Quote Link to comment Share on other sites More sharing options...
ZeroMatt Posted January 7, 2006 Report Share Posted January 7, 2006 Do they have lifetime warentee on hubs then? As i sent mine back after 3 years and they fixed it all for free Quote Link to comment Share on other sites More sharing options...
quick_spider Posted January 7, 2006 Report Share Posted January 7, 2006 I suspect the official line is a years warranty. Generally Hope will go above and beyond the call of duty - Help from them should be asked for, not demanded!I think in most cases they'll repair/replace parts free/cheaply.Tell them what product you have and what the problem with and ask if they can help.Jon Quote Link to comment Share on other sites More sharing options...
CurtisRider Posted January 7, 2006 Report Share Posted January 7, 2006 thats one thing im worried about, people will abuse hopes service, and they may well get fed up with it, which will mean less products will get done free/cheaplydont send stuff thats stupidly old/abused and expect them to replace it, its pretty unfair and will reflect badly onto the trials communitybe as friendly as possible though chris (not hard for you though your just a nice chap in general), and im sure they will be all to happy to help, by the sounds of it, itll only be a few quid for parts, and more than likely they will bleed and post it back to you for nowt good luck Quote Link to comment Share on other sites More sharing options...
Chris@Onza rider Posted January 7, 2006 Author Report Share Posted January 7, 2006 oh sweet well i will give them a email. If they say they cant do it then ill have to sort it myself, and if they ssay send it of to us at hope then i will love hope forever .be as friendly as possible though chris (not hard for you though your just a nice chap in general) Back to you aswell man, your a legend will catch you on the msner. Quote Link to comment Share on other sites More sharing options...
Street Lee Posted January 8, 2006 Report Share Posted January 8, 2006 paul and chris kissing in a tree, k-i-s-s-i-n-g I want in on the MSN love Quote Link to comment Share on other sites More sharing options...
Chris@Onza rider Posted January 8, 2006 Author Report Share Posted January 8, 2006 paul and chris kissing in a tree, k-i-s-s-i-n-g I want in on the MSN love corse you can join in you sexy hunk of man sex feel free we will be more than pleased Quote Link to comment Share on other sites More sharing options...
CurtisRider Posted January 8, 2006 Report Share Posted January 8, 2006 oh you......... Quote Link to comment Share on other sites More sharing options...
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