Greetings Posted December 13, 2005 Report Share Posted December 13, 2005 The service is absolutely disgraceful I've tried to get through to them by phone and there has been no reply for a few days now. If opening hours are set, they shoud keep to them, especially that it's probably just an internet shop. This is not the first time I've had this problem. I get instructions to call next working day (or the same day for example) and there's nobody to pick up the bloody phone. I'm trying to get an order through as soon as possible, and it seems that the odds are against me Never again to selectbikes, long live Tartybikes!! Quote Link to comment Share on other sites More sharing options...
c.kezer Posted December 13, 2005 Report Share Posted December 13, 2005 (edited) The service is absolutely disgraceful I've tried to get through to them by phone and there has been no reply for a few days now. If opening hours are set, they shoud keep to them, especially that it's probably just an internet shop. This is not the first time I've had this problem. I get instructions to call next working day (or the same day for example) and there's nobody to pick up the bloody phone. I'm trying to get an order through as soon as possible, and it seems that the odds are against me Never again to selectbikes, long live Tartybikes!!well you should ether call next working day or keep trying or an alternate way you colud ether try a differnt company like tarty well just a thought chris Edited December 13, 2005 by c.kezer Quote Link to comment Share on other sites More sharing options...
Control-Trials Posted December 13, 2005 Report Share Posted December 13, 2005 Totally disagree with you on that one mate, because every time i have rang up selectbikes they have allways answered and they service is rather sound in my opinion and so is there delivery service. so long live selectbikes and im not dising tartybikes either they have a great service to so long live tartybikes aswell.Cheers !!!dan !!! Quote Link to comment Share on other sites More sharing options...
juststarted Posted December 13, 2005 Report Share Posted December 13, 2005 i don't agree either, i bought a coat off of them, it came damaged and the zip didn't work, so irang them straight away and they sent me a new one as soon as i returned the old one. i think it was great service!!Alex Quote Link to comment Share on other sites More sharing options...
Alan Posted December 13, 2005 Report Share Posted December 13, 2005 ANOTHER DISAGREE,SENT MY PARTS VERY QUICKLY Quote Link to comment Share on other sites More sharing options...
Dave W Posted December 13, 2005 Report Share Posted December 13, 2005 Yep Same Here! Ordered Online Came Next Day! Same as Tarty! Both Excellent Service!! Also remember it is very close to Christmas now they're bound to be well Busy!Dave Quote Link to comment Share on other sites More sharing options...
granty Posted December 13, 2005 Report Share Posted December 13, 2005 i disagree on the phone bit because i rang them today and they aswered straight away but they promised my stuff would be here by the 13th to 15th and they told me i have to wait another week but thats echos fault anyway Quote Link to comment Share on other sites More sharing options...
Greetings Posted December 13, 2005 Author Report Share Posted December 13, 2005 (edited) very surprised, maybe i'm out of luck... i'd use tarty as sb suggested, but i've got a combined order and have already put some money downgranty - have you also ordered some 06' deng&co. parts? did select say when they plan to recieve the consignment? Edited December 13, 2005 by Inur Quote Link to comment Share on other sites More sharing options...
Hoot Posted December 13, 2005 Report Share Posted December 13, 2005 I disagree with you on that aswell, ive ordered things from there, and i thought they were great! Quote Link to comment Share on other sites More sharing options...
PaRtZ Posted December 13, 2005 Report Share Posted December 13, 2005 I dont concur ( ) too. Phil has sent stuff to me quicker than I expected. He doesn't send stickers or pens like tarty do (maybe the pen was an accident?) but he's still very good, and very competitive.Sounds like you've just been unlucky to me Quote Link to comment Share on other sites More sharing options...
MaXsteri Posted December 14, 2005 Report Share Posted December 14, 2005 I would disagree also.My forks were replaced straight away with no problems, and Phil phoned me to say he wouldnt have the bars in stock for a week and gave me the option to cancel/amend the order. Good service Even if the phone call did wake me up Quote Link to comment Share on other sites More sharing options...
totaltrials Posted December 14, 2005 Report Share Posted December 14, 2005 Hi.I have just spotted this post.The other day, I was away all morning without anybody else to man the phone as I was at the Dentist to have some operation, unfortunately, if I missed a call somebody will try to call you back, i'm not sure how long you have been calling for, sorry, I also get many calls out of hours which I also pick up if possible, as I say if there is no answer please leave a message or we will call you back, or try again a bit later on.Pm me here, e-mail us sales@selectbikes.com or give us a call again, sorry for any inconvenience sometimes occasionally the odd call is missed throughout the day, give us a call again, please.Sorry again.Partz, did you get a pen urm, haha, ye, Stickers also available with all orders now too E-mails are crazy too, nice reading through them all, we reply to every e-mail if neccissary 50 e-mails a day sometimes is great, keep them coming thanks guys.Phil. Quote Link to comment Share on other sites More sharing options...
ian Posted December 14, 2005 Report Share Posted December 14, 2005 i would like to say that phil is a very nice guy and that his service is second to none like other interent shops he told me a couple of bits are out of stock and that they would be in, in 2 weeks thiswas 4 weeks ago, meh ill just have to wait i suppose no for my bits, Quote Link to comment Share on other sites More sharing options...
Greetings Posted December 14, 2005 Author Report Share Posted December 14, 2005 (edited) Phil, I'll try to call you today evening if I find the time. PM doesn't work probably because I'm a pre-member. Edited December 14, 2005 by Inur Quote Link to comment Share on other sites More sharing options...
PaRtZ Posted December 14, 2005 Report Share Posted December 14, 2005 Partz, did you get a pen urm, Yeah but dont tell adam or dave, they're probably still looking for it now Quote Link to comment Share on other sites More sharing options...
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