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Help With Msn/hotmail


Rich J

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Whenever i try to sign in on msn it says: "sorry we were unable to sign you in to msn messenger at this time please try again later" ive been trying for the last week and its been telling me the same thing. Also when it try to sign in on hotmail it tells me that the page is unavalible. There isnt a problem with my account because i can get on it at school but not at home. If any one can help i would be greatful thanks rich

Edited by dickj
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Ok, Try downloading the very latest version of MSN MESSENGER if you don't already have it, If you do, Click troubleshoot when the dialog window comes up saying "We were unable to sign you in"

Then click repair at the bottom right of the window, MESSENGER will then attempt to fix any probelms in it's server, If this doesn't work, I would go over your firewall and Internet settings very carefully and look for any incorrect settings

Edited by deanie-b
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got the latest version of messenger and done the repairs nothing helped. had a look at my firewall sttings but really im not sure what im looking for. cheers for the advice anymore? oh and theres a problem with the gateway??

Edited by dickj
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Ok, Try downloading the very latest version of MSN MESSENGER if you don't already have it, If you do, Click troubleshoot when the dialog window comes up saying "We were unable to sign you in"

Then click repair at the bottom right of the window, MESSENGER will then attempt to fix any probelms in it's server, If this doesn't work, I would go over your firewall and Internet settings very carefully and look for any incorrect settings

i had this problem!! just keep trying with msn and it will eventually get there! i had to try mine 6 times today!!!! its not my firewall just my gateway likes to block it when i first connect to the internet, do you have broadband? my friend also had the same problem!

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i had this problem!! just keep trying with msn and it will eventually get there! i had to try mine 6 times today!!!! its not my firewall just my gateway likes to block it when i first connect to the internet, do you have broadband? my friend also had the same problem!

Yeah, It's pretty common, although i don't know why, I don't understand how settings in our internet connections automatically change themselves, but meh. :S

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aah thats what happend to me ... if troubleshoot did not work try emailing them because when i tryed trouble shoot all it said was fault gateway not connected to nsnet or somthing . so i emailed them and it fixed automaticly

hope it helps ! :S

chris *

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It might be worth rebooting your router/modem if you've got broadband and its happened before.

Im using a crappy adsl router jobby & every week or so I get connection problems - i think its just that the software is a bit shite.

Unplug the power supply on the router/modem, wait a minute or two for it to chill out and then plug it back in. If any of your machines refuse to reconnect just do a repair on the connection & that should sort it out.

hope that helps..

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im running dial up not broadband

that definitely wont help then. does it work yet?

maybe your connection's just gash.

it might be worth trying to plug the modem in closer to the main phone line entry point - but only if you're having general connection problems.

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