Endohopper Posted May 25, 2005 Report Share Posted May 25, 2005 Having destroyed my previous BASE TA26 purchased from Bikedock , I contacted them about a possible warranty replacement . I found them helpful and cooperative , O.K , it took well over 2 months , but a new frame for the measly cost of post + packaging is pretty awesome , especially given that it had to be sent to Holland . Built her up today : All too often , we only hear (read) about shops on here when someone has had a bad experience , I thought I'd counteract that by congratulating them on this transaction at least . I think shops deserve a mention when they do things right . Righto , enough bumming , I'm off to practice my Endo Hopping (Y) . Quote Link to comment Share on other sites More sharing options...
Mr Motivator Posted May 25, 2005 Report Share Posted May 25, 2005 Ok, Bikedock are a good shop thats why. Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted May 25, 2005 Report Share Posted May 25, 2005 Taking colour co-ordniation to another level (Y) Quote Link to comment Share on other sites More sharing options...
N.Wood Posted May 25, 2005 Report Share Posted May 25, 2005 Ok, Bikedock are a good shop thats why. ← The point is that 'Bikedick' have had alot of bad press over the recent months on this very forum. He's saying 'Bikedick' can also be a reliable, courteous and co-operative company. Good work, looks nice! Quote Link to comment Share on other sites More sharing options...
mavic Posted May 25, 2005 Report Share Posted May 25, 2005 (Y) Bike dock are a really good company good to here you got it warranted nice bike mate. ecodan. Quote Link to comment Share on other sites More sharing options...
JT! Posted May 25, 2005 Report Share Posted May 25, 2005 I hear bikedock are getting their act together, so i might start buying the odd item of them again. Quote Link to comment Share on other sites More sharing options...
Blackghostknife Posted May 25, 2005 Report Share Posted May 25, 2005 MM i ordered a helmet of them about 3 weeks ago and they said it would be dispatched within 72 hours (Y) ,though but in the past they have been reliable with parts so i guess i will just have to wait and see :S . Quote Link to comment Share on other sites More sharing options...
gazmaz03 Posted May 25, 2005 Report Share Posted May 25, 2005 Taking colour co-ordniation to another level (Y) ← Yeah it is a good thing that they changed your frame even though it too " two months ". I have never used Bikedock before always use chainreactioncycles. Nice bike you really are mixing the colours, mine is all black ;) . How did you snap the frame looks like you just cut the middle out? Gaz :S Quote Link to comment Share on other sites More sharing options...
JT! Posted May 25, 2005 Report Share Posted May 25, 2005 MM i ordered a helmet of them about 3 weeks ago and they said it would be dispatched within 72 hours (Y) ,though but in the past they have been reliable with parts so i guess i will just have to wait and see :S . ← Thats the thing you see, they say they would phone you for any delays but they don't. Quote Link to comment Share on other sites More sharing options...
Mark W Posted May 25, 2005 Report Share Posted May 25, 2005 Yeah it is a good thing that they changed your frame even though it too " two months ". I have never used Bikedock before always use chainreactioncycles. Nice bike you really are mixing the colours, mine is all black :S . How did you snap the frame looks like you just cut the middle out? Gaz (Y) ← He did, I believe? Had a crack around seat-tube or something, so had to cut the affected area out to send back. Quote Link to comment Share on other sites More sharing options...
fairy elephants Posted May 25, 2005 Report Share Posted May 25, 2005 Thats the thing you see, they say they would phone you for any delays but they don't. ← I ordered a helmet once apon a time, and they had stopped selling them, so they rang me to let me no (Y) Quote Link to comment Share on other sites More sharing options...
Danny Posted May 26, 2005 Report Share Posted May 26, 2005 Bikedock are a great company. From my dealings with gary ive never had a single problem. Quote Link to comment Share on other sites More sharing options...
hopper Posted May 26, 2005 Report Share Posted May 26, 2005 a bit off topic, but does anyone know how long the warranty on these base's are? Quote Link to comment Share on other sites More sharing options...
Has anyone seen my shoe? Posted May 26, 2005 Report Share Posted May 26, 2005 I think your new bike looks the sex! Does it ride as good? Thanks, Callum Quote Link to comment Share on other sites More sharing options...
trialkid Posted May 26, 2005 Report Share Posted May 26, 2005 :- man i iwhs they were so co-operative with me, my echo cracked in febuary and i have been waiting since then for them to tell me if its going to be warrentied. whenever i ask they say, well we should be getting information on the matter this week, yea like f**k. im glad for u though mate :( hope they sort me out as they diod with you. (Y) Quote Link to comment Share on other sites More sharing options...
endofreak Posted May 26, 2005 Report Share Posted May 26, 2005 Bikedock are a great company. From my dealings with gary ive never had a single problem. ← I have great trouble understanding him, he speaks far too fast! Only joking Gary (Y) Quote Link to comment Share on other sites More sharing options...
Endohopper Posted May 28, 2005 Author Report Share Posted May 28, 2005 Thanks for your responses , really happy to be riding again . Strangely , the bike feels kinda different , even though it's an identical frame :huh: . Endo freak , you're right , Gary at Bikedock seems to be helpful and genuinely enthusiastic about trials , if a little hard to understand sometimes . Great service . Quote Link to comment Share on other sites More sharing options...
Luke Drewery Posted May 28, 2005 Report Share Posted May 28, 2005 Why did you get a sliver replacement? Black looked so much better with those blue parts! Anyways, i have bought loads of stuf off bikedock and always get good service :huh: Quote Link to comment Share on other sites More sharing options...
Caleb Posted May 28, 2005 Report Share Posted May 28, 2005 I presume he didnt have the choice, and at the end of the day it is the same frame :huh: Quote Link to comment Share on other sites More sharing options...
Endohopper Posted May 28, 2005 Author Report Share Posted May 28, 2005 Caleb's right , I would certainly have preferred a black frame , but wasn't really in a position to be picky . Besides , everyone and their penguin is running silver frames at the moment anyway . It's also a pretty good base colour ( no pun intended ) for a respray in white ...Hmmm , white :huh: Quote Link to comment Share on other sites More sharing options...
Mark W Posted May 28, 2005 Report Share Posted May 28, 2005 Thanks for your responses , really happy to be riding again . Strangely , the bike feels kinda different , even though it's an identical frame (Y) . Endo freak , you're right , Gary at Bikedock seems to be helpful and genuinely enthusiastic about trials , if a little hard to understand sometimes . Great service . ← My T-Pro cracked, so I got a new one. Felt totally different... Just didn't feel the same as the other one. Could be I guess 'cos later on into the frame's life when it was weakened/cracked it might've had more 'give' in it or something, or it could just be we're all well fussy :) Had to send that T-Pro frame back 'cos of a BB shell problem though, and I'm apparently having a T-Lite Long replacement frame. I'm guessing this one will feel different ot the Pro for a real reason :huh: Mark Quote Link to comment Share on other sites More sharing options...
RobinJI Posted May 30, 2005 Report Share Posted May 30, 2005 bit off topic but are the woodman bars any good? i was going to get them but they were out of stock so I got some easton EA50s. Quote Link to comment Share on other sites More sharing options...
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