MadManMike Posted May 25, 2005 Report Share Posted May 25, 2005 Had it up to my eyeballs with this crap company. They randomly take debits from my account. No set date, just randomly take it. They took two large payments this month leaving me skint. I try and call, I get through to a call centre in Bangladesh, and i'm not racist but they don't understand ANY english. What a shower of shit o2 are! Phew... Anyone else had run-ins with these criminals? Quote Link to comment Share on other sites More sharing options...
Mark W Posted May 25, 2005 Report Share Posted May 25, 2005 They've largely been OK with me. They were a bit sketch with my Mum. She gets 500 free texts a month, and she used 243 last month and got charged for the last texts (can't remember how many) on it. She called them, but no reply, so she e-mailled. Along the lines of "Hi, Got charged for the last _ _ texts on my phone. I have 500 free texts, and I haven't gone over that amount, so why was I charged?" o2 replied: "It seems there's been an error and you have been charged for the last _ _ texts from your phone. These should be covered by your 500 free texts per month." Top quality :angry: My T630's just decided to rape itself screen-wise, so hopefully they'll let me have a new one (N)" Mark Quote Link to comment Share on other sites More sharing options...
MadManMike Posted May 25, 2005 Author Report Share Posted May 25, 2005 Ah so it's not just me that's getting my account raped then. Quote Link to comment Share on other sites More sharing options...
andyroo Posted May 25, 2005 Report Share Posted May 25, 2005 Whatever happened to the pay as you go top up £10 and get 300 texts and 300 wap minutes, cos i dont get the wap minutes anymore! Quote Link to comment Share on other sites More sharing options...
Michael Hardman Posted May 25, 2005 Report Share Posted May 25, 2005 I get an email saying we are taking 'x' amount out of your bank, which is fine but it takes a week to 3 weeks for them to charge me so I never know if Ill have the money there. I wish they would send the emial and bill me the next day just like most shops itsnot rocket science. Quote Link to comment Share on other sites More sharing options...
rocktrials Posted May 25, 2005 Report Share Posted May 25, 2005 i seem to get abouyt £10 extra quid monthly from voice calls.....pissed off with all that Quote Link to comment Share on other sites More sharing options...
MadManMike Posted May 25, 2005 Author Report Share Posted May 25, 2005 My point exactly Michael. They are a waste of space. And my bill has extras on too, that I don't use. I don't use my free allowance but my bill is still more! Quote Link to comment Share on other sites More sharing options...
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