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Hotmail..wtf


philth

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Ok its simple i just came home and brought my hotmail account up, as it was minimized onto the start bar, and every message has gone...wtf

What can i do...i had some very important emails on there?

Edit::: correction every thing has gone....all save and draft messages...sent message and even the deleted item bin...AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!11

Edited by philth
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I know this doesnt help, but you really shouldn't use hotmail. I find it crap - user friendly-wise and the whole web mail thing is awful.

Use your ISP's email with Outlook express or something, much better, and messages are saved on your Pc so if your account gets closed you dont lose messages... Sorry to hear about it mate (Y) It's an arse when that happens

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Same thing happened to them the other day, i just went on http://support.msn.com/contactus_emailsupp...mail&ct=eformts (it should work, if not just when on hotmail, click on help, then keep clicking "contact us" then it'll come up.

I just said to them:

It's 20:15, wednesday the 23rd. (English time), was using msn messenger for a couple of hours, checking my inbox a couple of times. I've just gone to re-check it, and all of my inbox and junk email has been deleted! I had about 470 messages in my inbox, alot of which are crucial to my work!! I definately did not delete them all!

It says there's 2 emails in my inbox in the menu on the left, but when i click 'inbox' there's none, same for junk, and same, but three for trash can.

Please help, as i am very worried i may have just lot alot of work and information!

Regards, Mike.

Within about a day they replied saying:

Hello Hotmail Member:

Thank you for writing to MSN Hotmail Technical Support.

We sincerely apologize if we weren't able to respond to your e-mail within 24 hours due to the high volume we just received. We respond to our customers’ e-mail in the order that they were received.

This is Norman and I acknowledge that you are having issues viewing your messages.

We have verified that a number of Hotmail members also experience your issue. I understand how important it is to be able to read you messages. Although, I cannot provide a specific timeframe as to when we can resolve this,I will take the responsibility in making sure that your feedback will be given priority. We are diligently working to get your Hotmail concerns addressed.

Thank you for your patience and cooperation. Please remain confident that Hotmail is in control of the situation and is committed to serve you better.

Sincerely,

Norman V.

MSN Hotmail Technical Support

And it was fixed! :)

Good luck. (Y)

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Same thing happened to them the other day, i just went on http://support.msn.com/contactus_emailsupp...mail&ct=eformts (it should work, if not just when on hotmail, click on help, then keep clicking "contact us" then it'll come up.

I just said to them:

It's 20:15, wednesday the 23rd. (English time), was using msn messenger for a couple of hours, checking my inbox a couple of times. I've just gone to re-check it, and all of my inbox and junk email has been deleted! I had about 470 messages in my inbox, alot of which are crucial to my work!! I definately did not delete them all!

It says there's 2 emails in my inbox in the menu on the left, but when i click 'inbox' there's none, same for junk, and same, but three for trash can.

Please help, as i am very worried i may have just lot alot of work and information!

Regards, Mike.

Within about a day they replied saying:

Hello Hotmail Member:

Thank you for writing to MSN Hotmail Technical Support.

We sincerely apologize if we weren't able to respond to your e-mail within 24 hours due to the high volume we just received. We respond to our customers’ e-mail in the order that they were received.

This is Norman and I acknowledge that you are having issues viewing your messages.

We have verified that a number of Hotmail members also experience your issue. I understand how important it is to be able to read you messages. Although, I cannot provide a specific timeframe as to when we can resolve this,I will take the responsibility in making sure that your feedback will be given priority. We are diligently working to get your Hotmail concerns addressed.

Thank you for your patience and cooperation. Please remain confident that Hotmail is in control of the situation and is committed to serve you better.

Sincerely,

Norman V.

MSN Hotmail Technical Support

And it was fixed! :)

Good luck. (Y)

Cheers people...i done what you said and hotmail said...they can't find a fault...but no sooner had they said thatthan my emails returned.

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Cheers people...i done what you said and hotmail said...they can't find a fault...but no sooner had they said thatthan my emails returned.

Happened to me too.

I had 600 e-mails, so wasn't best pleased. Logged out, and back in again, and they was all there again. MSN/Hotmail was being really odd yesterday (Y)

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