Ingram Posted January 17, 2005 Report Share Posted January 17, 2005 hi, Im a bit copnfused as how to upload videos onto my computer, I have the camera plugged into my firwire port, its turned onto play. I am using Windows movie maker to upload them (I need to get a better program) anyway, wen i try to upload them i get this screen saying "unspecified error" or if i try uploading them from "my computer" and right mouse button and go to "get pictures" it takes me to the wizard, i click next and eventually it brings up a screen saying "creation of the video preview failed. Please check the device connection and make sure that the device is not being used by another aplacation or user." Its not though (Y) can someone please help i am getting very fustrated, thanks loads in advance Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 you probably need some drivers, did your cam come with any software? Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 no? should it have (Y) Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 what cam is it? is it a digi cam or a video cam? Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 its a camcorder, JVC GR-D23 Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 as its a mini dv cam you should have an installation cd (Y) have a root around for it (Y) Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 um it says in the manual the installation cd only comes with models GR-D93/73/53, this is anouying (Y) Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 hmmm.... thats weird, my camera wouldnt work without the drivers. Is yours plug and play? Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 this might help Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 this aswell (Y) Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 no luck still not working (Y) Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 i dunno what to do then, im baffled (Y) Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 that manuals the one i have in front of me Quote Link to comment Share on other sites More sharing options...
Lawnmowerman Posted January 17, 2005 Report Share Posted January 17, 2005 dam, i thought it might of had something extra (Y) Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 not to worry cheers for your help anyway (Y) Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 17, 2005 Author Report Share Posted January 17, 2005 ok now itll get a few seconds through it then just stop capturing it Quote Link to comment Share on other sites More sharing options...
andrew69 Posted January 18, 2005 Report Share Posted January 18, 2005 is it your firwire lead has it got a brake in it or been pulled? Andrew Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 18, 2005 Author Report Share Posted January 18, 2005 it is brand new, but still maybe, gonna take it back and get another then Quote Link to comment Share on other sites More sharing options...
Tomm Posted January 18, 2005 Report Share Posted January 18, 2005 Did you build your PC? And is it a PCI firewire card or one that you connect the mobo headers to the case? Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 18, 2005 Author Report Share Posted January 18, 2005 its a pci one and i didnt build my computer, ive tried different slots but n o luck :blink: Quote Link to comment Share on other sites More sharing options...
Tomm Posted January 18, 2005 Report Share Posted January 18, 2005 its a pci one and i didnt build my computer, ive tried different slots but n o luck :blink: ← Has it got more than one port on it? Try all of em. What OS you running? WinXP pro? Check control panel > System > hardware > device manager. Is there anything in there that has an exclamation by it? Sounds like some dodgy drivers to me. Getting low on ideas now :( Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 18, 2005 Author Report Share Posted January 18, 2005 I have XP, I've checked the device manager and all its says is taht they are runing fine, I do have more than one port, i have 3, tried them all, (will try again) but i think like andrew said, it must be the cable, ive tried uploding them with different programs, no luck :blink: :S Only other thing i can think of its a dodgy port on the camera? Thanks for all your help apreciate it laods :( :) Quote Link to comment Share on other sites More sharing options...
Ingram Posted January 18, 2005 Author Report Share Posted January 18, 2005 ah one more thing, it has the 4 pin? (is it called that small end?) on the vcard and the big end (6 pin??) the cable i have at the moment is a 6-pin/4-pin, if i got a 4-pin/4-pin would this solve the problem as i have bother ports on the firwore card? cheers Quote Link to comment Share on other sites More sharing options...
Tomm Posted January 18, 2005 Report Share Posted January 18, 2005 ah one more thing, it has the 4 pin? (is it called that small end?) on the vcard and the big end (6 pin??) the cable i have at the moment is a 6-pin/4-pin, if i got a 4-pin/4-pin would this solve the problem as i have bother ports on the firwore card? cheers ← Unlikely. I *think* 6 pin firewire has a power supply to the camera. But I don't think a video camera would use it. Either way, a 6pin/4pin lead should work fine, unless there's something wrong with the actual lead itself. It's either gonna be your firewire card, the cable, or the camera. Try a new cable first, if that doesn't work, try a new card or camera (Or other firewire device). Quote Link to comment Share on other sites More sharing options...
andrew69 Posted January 18, 2005 Report Share Posted January 18, 2005 have you got anythink als with firewire like a laptop ? so you can test you lead and your pci card Andrew Quote Link to comment Share on other sites More sharing options...
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