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Px Tibo...


Fishwog

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It was the zebdi now the tibo (Y)  tut tut.

Im sorry, but what are you on about?

One frame has cracked, so that means that every other Tibo is going to?

Is it not possible that it may be a manufacturing fault in the frame?

This is why I think people shouldnt post topics like this. Yes ok, its cracked, and ok, after 4 months is pretty short, but it just brings on posts like the above, and people get bad impressions of these frames.

Andy

*awaits slating*

Edited by NBRtrials.tk
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This is why I think people shouldnt post topics like this. Yes ok, its cracked, and ok, after 4 months is pretty short, but it just brings on posts like the above, and people get bad impressions of these frames.

If a topic got closed for every person who has sadi something along these lines, there would be no forum, people post useless topics in every forum in the world, IGNORE THEM!

And as it has snapped on the weld, I'm sure it is a manufacturing issue...

Here is a very clear picture of it is anyone wants to see....

http://www.trials-shack.co.uk/younevergetold/clearer.JPG

Edited by Fishwog
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Im sorry, but what are you on about?

One frame has cracked, so that means that every other Tibo is going to?

Is it not possible that it may be a manufacturing fault in the frame?

I can see this devolving into a Planet-X bashing thread...

Given their history with a) systematic failure of frames b) After-Sales Customer Service I wouldn't hold my breath about a warranty claim.

I think it's quite disappointing that the frame has failed so quickly.

Jon

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How didn't you notice that? (Y)

I guess it's understandable seeing as all the forces going up the two stays would've been transfered to the single stay when the other one was cracking/snapped? So it's not a right shocker, really...

But yeah, PX don't have a good history really, there seemed to be some issues with the back ends and them staying on the bikes, but I think the majority of residual bad feeling is from the "warranty issue".

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oh my god, that picture I just took ( link above) just made me realise that it has cracked on the other side too!!!!

Have a look!

Picture

I await Brant's reply, as he is replying now....... (Y)

Hahahaha, not a laughing matter, but your 100% correct.

Go go planet-x :P (Y)

Does'nt sound to promising. About the phone call and all. Good luck getting it all sorted, and i mean good luck :P

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And as it has snapped on the weld, I'm sure it is a manufacturing issue...

the guy you rang was ray in the warehouse, who's in charge of sending out boxes.

he's been on holiday for a week and his first day back was today.

he asked you to send a picture in to info@planetx.

I got that at 2:47pm which was the first I'd seen or heard of of it.

I then forwarded it to Dave (planet x owner) and our factory at 2:55pm.

We're discussing it as best we can, working only from a digicam pic, and it's still only 9hrs since we first saw the pic.

I'd ideally like to see the frame before we make a final decision.

There were 200 Alibongo frames made, not 10.

The threats "They better sort something out, no frame should even crack after 4 month's, let alone f**king clean snap/fail at a weld..." don't really stand you in good stead, but I'll try and do my best to ignore them as I've got a new years resolution not to get wound up since my lovely daughters were born.

Anyhow.

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Well...

1. Something should and hopefully WILL be sorted out, I am discussing my view's on a forum related to it, I am not telling you this to your face, nor through telephone conversation, so yes you may aswell ignore it.

2. It shouldn't hairline fracture after a year, yet alone snap and crack after 4 month's.

3. I'm not gonna sugar coat it and suck up to you, I am one of the only people on here who have stood up for Planet-X on this forum, it's been like a hundred against one, and I still get some bloke sounding like he couldn't give a shit down the phone to me, so what if it's his first day back? It's just another day, where you are the dealer, and I am the CUSTOMER.

Oh and if you want the frame, I'll send it back to you ASAP.

Edited by Fishwog
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Well Brant, I guess it's just that to the average person here, shelling out a coupla hundred quid on a frame is a fairly big deal, so if it dies after 4 months of "not harsh" riding (quotation marks 'cos who knows what the truth is, in fairness) then I guess he's going to be a bit stressy about it...

Either way, thanks for replying I guess. Nice to know industry types are watchful.

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Well Brant, I guess it's just that to the average person here, shelling out a coupla hundred quid on a frame is a fairly big deal, so if it dies after 4 months of "not harsh" riding (quotation marks 'cos who knows what the truth is, in fairness) then I guess he's going to be a bit stressy about it...

Either way, thanks for replying I guess.  Nice to know industry types are watchful.

He did say he did a 7.5 foot drop, he didn't metion how he landed it though...

But the location of the cracks and the snap seem very odd to me.

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Unlucky, It's never nice when frames crack or snap (Y).

In my humble opinion, it would seem not to be a manufacturing fault, due to the double failure. Manufacturing faults usually only result in a single failure. The only manufacturing fault that springs to mind is a problem with the heat treatment in that area.

This would leave either a design fault, or rider abuse. looking at the photos (as thats all we can do as Brant said) it looks like the frame is in good condition, however this isnt conclusive. As for a design fault, the chainstay setup isn't something i have seen on bikes designed to take the stresses of trials before. Sure its been used on xc bikes (maybe planet x ones at that) but seems to be lacking the large weld area that most manufacturers go for for durability. Also the tube seems to be curved at the welding point which isnt necessarily the best idea in the world as internal stresses are created during the bending process. As welds are usually the weakest point on a frame the combination of these two factors could contribute to the failuer.

I guess the final thing is to ask how long the frame was tested for before it was released. Many manufacturers have proven that by thorough testing of products before their release can unearth potential difficulties before the products make it into manufacture. This is especially true for light weight products where optimisation of materials often leads to compramises being made, it is where these comproamises are made that is important.

Disclaimer: All the above is purely my opinion, none is fact and therefore please don't treat it as such.

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He did say he did a 7.5 foot drop, he didn't metion how he landed it though...

But the location of the cracks and the snap seem very odd to me.

Well yeah, that's what I meant. You could theoretically do an uber smooth 7 1/2ft drop, but at the end of the day that's you and your bike falling down a 7 1/2ft vertical drop, so it's never going to be joyous. Either way, 4 months isn't long (Y)\

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at the end of the day every frame does snap, at least the p/x's ride nice, its the nicest bike ive rode, and at least planet-x offer a warrentee so you not left in a ditch, i think planet-x's warrentee is fair, and understandable. :blink: ashton warrentee isnt as good but people dont complain about that. planet-x's rule. :(

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Thing is is that Planet-X's warranty reputation was a bit tarnished because of claims not being lived up to and all that, whereas from what people have said here, if their Ashton's snapped they're usually helped out? No offence to Brant/anyone at P-X, but Ashton's a trials rider, and so he probably has had some idea of what we're going through in the past so he seems to help out. Same way Cleanbikes sent someone a replacement frame same day that they got told about the crack so the person could ride on the weekend (this was before they even got the other frame back :blink:\).

Bikes might ride nicely, but if you made an uber light frame that had, say, the Coust geometry it'd ride properly nicely because it'd have good geometry and very low weight - but if it breaks, it's not a good bike? Trials bikes need to have good geometry and have a decent strength: weight ratio, so if they mess one of the two factors up then it's a bit poop?

That's not to say all the Tibo's are shit or whatever (Although people are drawing doubts as to the seat-stay bridge?), but there we go...

Mark.

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yes but it all depends how people land the bikes how heavy they are, and how many times it was rode in 4 months, a bike could snap within 6 month and be rode twice a week or snap in 4 month and been riden every day. my alibongo seems well built so i dont think it will be a issue in strenght i just ride it, i trust my frame, and dont want a frame that will make me worry about it cracking, i have no worries in the alibongo snapping, so that means, theres is a 100% focus going into my riding. it seems well put together, unlike some frames that are being used on here. :blink:

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Bearing in mind Matt Burrow's snapped the crap out of his P-X Pitbull which was 7lbs :blink: Nah, I know that different riding will decrease a bike's lifespan accordingly, but 4 months? The thing is is that we don't know how much/smoothly it was ridden, as we've all said before, so...er... there we go.

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I try very hard to be smooth, and am very rarely harsh, and I have been riding for two years so nothing incredible is going down on it.

Colly, I trusted the frame 100% until it snapped, I looked at it and thought it was very well designed, but then again, I have very litle experience with frame design, and now I've had a chat about frame strength and design with someone, I can now clearly see how weak the seat-stay brace around the top tube is!

Trust me, if I could have anothet tibo, that was strengthened around the area I bloody would, the frame was just brillliant to ride :blink:

I am also looking into having a 'webbing' weld around the seat-stay brace, to strengthen it up around that area, but as I say, this is down to my welding friend. :(

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at the end of the day every frame does snap, at least the p/x's ride nice, its the nicest bike ive rode, and at least planet-x offer a warrentee so you not left in a ditch, i think planet-x's warrentee is fair, and understandable.  :blink: ashton warrentee isnt as good but people dont complain about that. planet-x's rule.  :(

i'll quote that if and when your alibongo breaks lol :S

Pete

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2. It shouldn't hairline fracture after a year, yet alone snap and crack after 4 month's.

To be fair, its a 4lb alu comp frame-what do you expect?? If a frame was 3lbs would you still expect it to last a year? I'd be happy if a 5lbs alu frame lasted me a year! At the end of the day, if you buy light alu comp frames and ride them on the street, they will snap. You have no one to blame but yourself really. I'd advise you get an Echo pure or control short, should be a lot stronger and the geo won't be that big a change once you get used to it :blink:

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