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Try-all stems welded twisted...


315r

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Hello.

After searching for best stem for carbon handlebar, after know that Try-all K2 is not going to be done in measures 127mm 30gr, finally I decided to buy the old 3d having in mind that its shit to introduce any riser handlebar, but sadly this is not the major problem...

2 stems ordered and both are welded twisted, in the same way, clamps are welded twisted against the body of stem...First I received one, returned to the shop and after I received the second one, again twisted....


Somebody realised something similar about it in 3d stems?

Thanks for answers...

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We found a large amount of our new batch of Try-All 3D Forged stems (with the latest Try-All logo graphic, not the old 'sketch' graphics) were wrong, so they got returned to Try-All. All the older ones I've seen have been spot-on though - when we found out about our new stems being wrong we checked our older stock for consistency and they were all correct, both from RockMan and Try-All.

EDIT: In retrospect that's not massively helpful, but yeah, it could just be chance you happened to get some badly made stems? Out of a huge batch of stems it's possible some are wrong (somehow...), but I don't think it's particularly common.

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I thought the generally accepted Trials-Forum rule was that anything, not specifically Try-All parts, made post 2006 was "massively over priced, made of cheese and has shit quality control"?

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Trialtech stuff is decent some echo stuff still is I can understand parts being more expensive due to inflation but try all just take the piss imo

I'm trying to be knob here but i just had a quick look at the price of the stem in question and the price of a trialtech stem...they are the same Adam :P

Also to answer the question if anyone has experienced this problem, i run this stem and have for a while and mine is okay, but mine is also the older one with the different graphics. Not sure if thats any help to you :) ?

Adam.

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Yeep!

In my case both are quite twisted, without ridding, Just mounting the handlebar I realised that this stems are twisted, exactly the same deviation that makes me think that the mold assembly it's wrong in china and in france the quality control don't exist...

EDIT: this stems are both with the old version of graphics, with this kind of triangles, and a small try-all logo.

Use this opportunity to ask about this rockman....XD

http://www.trial-bikes.com/potencia-rockman-127mm-p-5398.html?language=en

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Yeah, as Mark said, pretty much the whole batch was made wrong. It's really easy to spot. Try-All didn't know about it until we told them (and returned our stock), so there will be a lot of stems floating around that are on the piss...

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Yeah, as Mark said, pretty much the whole batch was made wrong. It's really easy to spot. Try-All didn't know about it until we told them (and returned our stock), so there will be a lot of stems floating around that are on the piss...

Pardon ?

Try all nor tarty bikes didnt know about them until I pointed that out.

Infanct after contacting try all myself directly they then contacted to tarty bikes as my stems both come from them.

Apparently they never got a reply from tarty.

You will find that all of them are on the piss, some more than others, thus whey they tried to sell them off cheap

Also if you happen to measure a so called 150x30 try all stem you will find its no where near.

As they are held in a jig to be welded I would guess that the jig is the problem, as all of the stems I checked went the same direction.

There is a born cnc stem which is states to be 150x30

http://www.trialshop.pl/index.php?_a=viewProd&productId=870

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Apparently they never got a reply from tarty.

They would have done if they contacted us :huh: (By that I mean, I checked, and they didn't.)

And I didn't say that we originally found the issue.

I won't bother contributing to the forum in future then...

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I bought a Silver 150mm Try-All 3D (from Tarty) about six months ago and when I received mine I found that the bar clamp was welded on slightly wonky. I didn't notice any problems whilst riding it, so there was/is no reason to send it back. Just thought I'd post this since Mark mentioned that he has never seen an old 3D that is wonky ;)

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They would have done if they contacted us :huh: (By that I mean, I checked, and they didn't.)

And I didn't say that we originally found the issue.

I won't bother contributing to the forum in future then...

Well that's a matter between yourselves and try all.

Please accept my apology.

How ever I am disappointed that after finding out about te problem you have not contacted any one who has bought one in effort to correct the problem.

Can't see that 1/2mm at the bar end would matter and it might even be within the geometrical tolerance for the product but 15mm lower on one side from the other is to far out.

Also can be a problem of some one had two bikes with same parts which actually were different.

Not the action I would expect from the worlds largest trials shop.

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How ever I am disappointed that after finding out about te problem you have not contacted any one who has bought one in effort to correct the problem.

We had one customer who got in touch with us on the 23rd Feb stating that he had a problem with his stem being welded incorrectly. We received his stem a little while later, and then checked our stock and found that almost all of them were incorrect. On the same day we got an e-mail from K-124 saying that we needed to send CycleMart a stem.

35jl7x3.jpg

No customers bought a faulty stem beyond that point, and apart from the two noted complaints here, we hadn't received any complaints from customers before that point (as you and the other customer who got in touch noted, there was a significant difference which anyone would be able to spot).

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Come on Adam, you know this is Dave, he doesn´t like tarty bikes and will do anything to discredit you ;)

Lol get your head out of his arse, I could have come on here months ago and slated tarty about that. But I didn't.

We had one customer who got in touch with us on the 23rd Feb stating that he had a problem with his stem being welded incorrectly. We received his stem a little while later, and then checked our stock and found that almost all of them were incorrect. On the same day we got an e-mail from K-124 saying that we needed to send CycleMart a stem.

35jl7x3.jpg

No customers bought a faulty stem beyond that point, and apart from the two noted complaints here, we hadn't received any complaints from customers before that point (as you and the other customer who got in touch noted, there was a significant difference which anyone would be able to spot).

When did you send cyclemart a stem then ? You didn't bother

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You could have slated us because a shop you bought a wonky stem from didn't contact us about it? I don't understand, but I don't think I ever will :)





When did you send cyclemart a stem then ? You didn't bother

We didn't have any straight ones at that time, and we still don't. Can't magic one out of thin air unfortunately. And Cyclemart still haven't contacted us about it.

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Honesty is the best policy

If that's the case, just like I provided proof of our e-mails, maybe you could provide proof of your e-mail from Try-All where they allegedly told you we hadn't replied to them? It'd be interesting to see when that e-mail was sent...

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If that's the case, just like I provided proof of our e-mails, maybe you could provide proof of your e-mail from Try-All where they allegedly told you we hadn't replied to them? It'd be interesting to see when that e-mail was sent...

Really? And your going to give my money back ?

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What? I don't really get how me asking for a screenshot of an e-mail has anything to do with giving you money, especially when you haven't given us any of your money? The only person you'd have paid anything to is Cyclemart.

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