onzatrip Posted February 2, 2011 Report Share Posted February 2, 2011 Right ive just brought a frame from tarty and the ashton that i brought has a crack in the gusset, took the paint off the crack, only the smallest hair line. Where do i stand??? Mostly at the tarty lads Thanks Link to comment Share on other sites More sharing options...
Little Yoshi Posted February 2, 2011 Report Share Posted February 2, 2011 Email them? Link to comment Share on other sites More sharing options...
Mark W Posted February 2, 2011 Report Share Posted February 2, 2011 tartybikes@gmail.com 01772 32 33 33 01772 32 33 55 2 Link to comment Share on other sites More sharing options...
onzatrip Posted February 2, 2011 Author Report Share Posted February 2, 2011 oh thanks for the help, mark what you reckon have a f**ked the warrenty due to seeing if cracked?? Link to comment Share on other sites More sharing options...
Mark W Posted February 2, 2011 Report Share Posted February 2, 2011 I wouldn't have thought so. tartybikes@gmail.com 01772 32 33 33 01772 32 33 55 Link to comment Share on other sites More sharing options...
onzatrip Posted February 2, 2011 Author Report Share Posted February 2, 2011 okay due to work the mrs will call tomorow, should it be best if i emailed pic over now?? Link to comment Share on other sites More sharing options...
dirt jumper jake Posted February 2, 2011 Report Share Posted February 2, 2011 okay due to work the mrs will call tomorow, should it be best if i emailed pic over now?? Saw that picture on fb and wondered if it was cracked, i was correct Link to comment Share on other sites More sharing options...
Mark W Posted February 2, 2011 Report Share Posted February 2, 2011 okay due to work the mrs will call tomorow, should it be best if i emailed pic over now?? If you don't send it before you call, we'll ask you to send it when you call. Up to you 1 Link to comment Share on other sites More sharing options...
Dave Anscombe Posted February 2, 2011 Report Share Posted February 2, 2011 your asking him to pay the postage..........wtf.come on tarty this is just not good ! id be outraged with you guys if you asked me to send back a frame that ive not even rode and pay the postage.....he has already paid it to be posted do you gys not check things anymore like my front magura that pissed out fluid when it arrived due to loose bolt ! Link to comment Share on other sites More sharing options...
Luke Rainbird Posted February 2, 2011 Report Share Posted February 2, 2011 your asking him to pay the postage..........wtf.come on tarty this is just not good ! id be outraged with you guys if you asked me to send back a frame that ive not even rode and pay the postage.....he has already paid it to be posted do you gys not check things anymore like my front magura that pissed out fluid when it arrived due to loose bolt ! Fancy chilling the f**k out and re-reading the thread? Nobody has said anything about sending the frame back. 3 Link to comment Share on other sites More sharing options...
Matthew62 Posted February 2, 2011 Report Share Posted February 2, 2011 your asking him to pay the postage..........wtf.come on tarty this is just not good ! id be outraged with you guys if you asked me to send back a frame that ive not even rode and pay the postage.....he has already paid it to be posted do you gys not check things anymore like my front magura that pissed out fluid when it arrived due to loose bolt ! Shut the f**k up and learn to read! 2 Link to comment Share on other sites More sharing options...
JT! Posted February 2, 2011 Report Share Posted February 2, 2011 Fancy chilling the f**k out and re-reading the thread? Nobody has said anything about sending the frame back. Actually, I read Marks post as him asking him to send the frame in, he meant a picture. But even IF he was saying send the frame in, Dave's comment was still way OTT. Link to comment Share on other sites More sharing options...
Luke Dunstan Posted February 2, 2011 Report Share Posted February 2, 2011 your asking him to pay the postage..........wtf.come on tarty this is just not good ! id be outraged with you guys if you asked me to send back a frame that ive not even rode and pay the postage.....he has already paid it to be posted do you gys not check things anymore like my front magura that pissed out fluid when it arrived due to loose bolt ! 1 Link to comment Share on other sites More sharing options...
Luke Rainbird Posted February 2, 2011 Report Share Posted February 2, 2011 Link to comment Share on other sites More sharing options...
Dave Anscombe Posted February 2, 2011 Report Share Posted February 2, 2011 lol i had a chat with tristan thats why i sadi what i said,,,,,,,,,,how about you lot take a forum less seriously LOL T.F MAKES ME LAUGH MOST DAYS Link to comment Share on other sites More sharing options...
Al_Fel Posted February 2, 2011 Report Share Posted February 2, 2011 lol i had a chat with tristan thats why i sadi what i said,,,,,,,,,,how about you lot take a forum less seriously LOL T.F MAKES ME LAUGH MOST DAYS Are those the days when you're not taking shrooms, biting peoples, ears off and kicking the shit out of random people because daddy didn't love you? 5 Link to comment Share on other sites More sharing options...
Dave Anscombe Posted February 2, 2011 Report Share Posted February 2, 2011 yes Link to comment Share on other sites More sharing options...
Muel Posted February 2, 2011 Report Share Posted February 2, 2011 The guy has been told to email a pic, and nothing more. He hasn't even discussed posting it back yet. That's for him to sort with someone from Tarty by some means other than a public forum. Why are people so scared of the phone these days? 1 Link to comment Share on other sites More sharing options...
Al_Fel Posted February 2, 2011 Report Share Posted February 2, 2011 yes So what you really mean is... "so whats your problem ? you one of them people who just like to rub things in or somthing... and why sticking your nose in where its not wanted ?" I'll reply here. You're the one with the problems as you've let everyone on the forum know, I'm not one to rub things in and What has this thread got to do with you? Is it alright for you to "stick your nose in where its not wanted"? I've got just as much right to respond here as you. I'll quote one of your personalities with some advice you should take. "lol i had a chat with tristan thats why i sadi what i said,,,,,,,,,,how about you lot take a forum less seriously LOL T.F MAKES ME LAUGH MOST DAYS" I've got no interest in arguing with you. In regards to the actual thread. I'm sure the boys at Tartybikes will sort you out in any way they can. You might have to be patient with the manufacturer though. Link to comment Share on other sites More sharing options...
Dave Anscombe Posted February 2, 2011 Report Share Posted February 2, 2011 Ohhhhhhhh shut up grandad put your feet up and have a cuppa tea Link to comment Share on other sites More sharing options...
Al_Fel Posted February 2, 2011 Report Share Posted February 2, 2011 Ohhhhhhhh shut up grandad put your feet up and have a cuppa tea This is actually more fun than I thought. Again what you really mean is..... "if you dont want to argue dont post shit up about my past and about my rents not loving me you know this is going to effect me and you do this because you know it will so i suggest you just keep your mouth shut" I can't help but advise you to take your own advice again. My advice is shhhhhhhhhhh. Link to comment Share on other sites More sharing options...
Dave Anscombe Posted February 2, 2011 Report Share Posted February 2, 2011 (edited) so why dont you shut up or do you feel you have to keep replying ? actually il be the mature one and leave it at that because your not even worthy of my time Edited February 2, 2011 by Dave Anscombe Link to comment Share on other sites More sharing options...
Luke Rainbird Posted February 2, 2011 Report Share Posted February 2, 2011 so why dont you shut up or do you feel you have to keep replying ? The very same could be said to you? Link to comment Share on other sites More sharing options...
Krisboats Posted February 3, 2011 Report Share Posted February 3, 2011 actually il be the mature one and leave it at that because your not even worthy of my time It's a shame you take that approach with everyone... even your own kids. I don't honestly think you can be mature. But yeah, ring/email tartybikes. T-F doesn't mean tarty-forum. Link to comment Share on other sites More sharing options...
Mark W Posted February 3, 2011 Report Share Posted February 3, 2011 Apologies for re-opening the thread but I sort of wanted to reply... your asking him to pay the postage..........wtf.come on tarty this is just not good ! id be outraged with you guys if you asked me to send back a frame that ive not even rode and pay the postage.....he has already paid it to be posted do you gys not check things anymore like my front magura that pissed out fluid when it arrived due to loose bolt ! Thanks for the comments Dave. As Tristan said, it's a barely visible crack. We check the frames over for any major signs of damage, but obviously minute hair-line cracks in weird places are pretty tricky to spot. Each order is checked by at least two people before it leaves, by three people for international customers so in 99.9% of these cases it'll get spotted before it leaves us. The 'rules' for postage back to us are displayed clearly on our website. For the record, we're able to refund customers the cost of sending the frame to us on Standard Parcels service which should usually cost around £7-8. In terms of the crack on Tristan's frame, where it's located on the frame it can't actually expand/grow along that part of the gusset, and it isn't weakening the frame being where it is. I'd be fairly confident the frame would last as long as any other frame, but obviously we like to make sure our customers are totally satisfied with their products and so we're in the process of sorting it out with Tristan. Regarding your front brake, it seemed to be fine when it left us. We set your bike up and it didn't appear to have any problems. Thanks for jumping to conclusions and calling us out though, it's much appreciated. Link to comment Share on other sites More sharing options...
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