tdubz Posted March 13, 2010 Report Share Posted March 13, 2010 had a parcel returned back from when i posted to ebay she paid for the shoes i sent her a message confirming her address, she replied and said yes it was the parcel returned this morning, saying that it had been at her local post office and she hadnt collected it because she must have missed the initial delivery so its made its way back to me because i put a return address on it so sent her a message this morning telling her its returned, no reply annoyed because: 1. i might have to post it again, will i have to pay for this? 2. is she going to try and claim a refund 3. not convinced that ebay will take my side i have all my evidence: 1. copy of message confirming her address which she replied to 2. postage receipt along with tracking number whats gonna happen do we reckon? Quote Link to comment Share on other sites More sharing options...
Revolver Posted March 13, 2010 Report Share Posted March 13, 2010 So you can prove that the parcel was returned? Then you have feet to stand on in a paypal claim. I'd message her and wait for a reply. Tell her it's been returned, be prepared to prove it, and then consider asking if she can pay for more postage, seeing as it's her problem. Quote Link to comment Share on other sites More sharing options...
tdubz Posted March 13, 2010 Author Report Share Posted March 13, 2010 So you can prove that the parcel was returned? Then you have feet to stand on in a paypal claim. I'd message her and wait for a reply. Tell her it's been returned, be prepared to prove it, and then consider asking if she can pay for more postage, seeing as it's her problem. yeah i did that this morning i put a post on ebay forums asking about it and there were people on there telling me if she claimed a full refund i would have to pay that didnt make any sense at all to me Quote Link to comment Share on other sites More sharing options...
mike425 Posted March 13, 2010 Report Share Posted March 13, 2010 (edited) 90% of paypal claims just side with the buyer. i lost one last week, the buyer claimed they did not recieve the iem. i provided proof of postage and royal mail delivery note but still some how managed to lose! Ebay is great until you have a problem and they then become plain sh*te to deal with mike Edited March 14, 2010 by mike425 Quote Link to comment Share on other sites More sharing options...
eskimo Posted March 14, 2010 Report Share Posted March 14, 2010 Recorded items need to be signed for when returned to the sender also. And doesn't Paypal say to be 'buyer safe' you have to use Recorded/ Special delivery? She might just be on holiday? You've already paid postage so it's not up to you. You should be fine. But Ebay is shit afterall. Quote Link to comment Share on other sites More sharing options...
tdubz Posted March 19, 2010 Author Report Share Posted March 19, 2010 good news she has sent me funds through to repost it my faith in the bay has been temporarily restored Quote Link to comment Share on other sites More sharing options...
PaRtZ Posted March 19, 2010 Report Share Posted March 19, 2010 slap her round the face and tell her to be in this time! Quote Link to comment Share on other sites More sharing options...
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