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Tartybikes Order


Canardweb

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Hello, I ordered a front rim and some pedals from Tartybikes on last friday, and I had no news since! I ordered several things from them in the past and never had any problems!

I paid with Google checkout, and the money has been taken of my bank account. On tartybikes.co.uk , it said that:

Order Date 2009-09-25 22:50:54

Dispatched Not yet dispatched

Order Status Pending

Paid No

I am not saying that Tarty is not a good website, I am just worried!

So is Tartybikes stuff on holidays? or do they have a lot of orders that they can't take care of?

If anybody knows, please help!

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Hello, I ordered a front rim and some pedals from Tartybikes on last friday, and I had no news since! I ordered several things from them in the past and never had any problems!

I paid with Google checkout, and the money has been taken of my bank account. On tartybikes.co.uk , it said that:

Order Date 2009-09-25 22:50:54

Dispatched Not yet dispatched

Order Status Pending

Paid No

I am not saying that Tarty is not a good website, I am just worried!

So is Tartybikes stuff on holidays? or do they have a lot of orders that they can't take care of?

If anybody knows, please help!

It's says you haven't paid! That's probably why.

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This maybe:

There's a notice on the site, and on the order page, but we're closed tomorrow. Got a bunch of stuff to sort out now we've moved office, so we're going to shut for the day to try and catch up on everything. Orders placed up to 3pm today (so 10mins...) will be sent out today, but after that point they'll be going out on Monday. Sorry for any inconvenience 'n' stuff - you can still place orders online if you wish, but you won't be able to do it by phone.
Edited by Bronz
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When I paid before, it didn't say straight away that I paid, I reckon it's Tarty's stuff who changes the status!

And here is a screen to show you all that I paid!!!

tarty10.jpg

Thank you very much Onzaboymark, are you one of the tarty's stuff member? Don't feel offensed, I don't know who you are, that's why! Thank you for your help mate!

Edited by Canardweb
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To be honist you should have read that they said they were closed, i even saw that they were and wern't buying from them.

You might not be trying to but don't give tarty a bad name, everyone now's there the best trials shop and i would rely on them for anything.

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To be honist you should have read that they said they were closed, i even saw that they were and wern't buying from them.

You might not be trying to but don't give tarty a bad name, everyone now's there the best trials shop and i would rely on them for anything.

WTF? I am not giving tarty a bad name! As I precised, I was just WORRIED! Now mind your own business mate!

Now for all others, I am sorry, I did not see the post on the website!

Thanks again!

Edited by Canardweb
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Hello, I ordered a front rim and some pedals from Tartybikes on last friday, and I had no news since! I ordered several things from them in the past and never had any problems!

I paid with Google checkout, and the money has been taken of my bank account. On tartybikes.co.uk , it said that:

Order Date 2009-09-25 22:50:54

Dispatched Not yet dispatched

Order Status Pending

Paid No

I am not saying that Tarty is not a good website, I am just worried!

So is Tartybikes stuff on holidays? or do they have a lot of orders that they can't take care of?

If anybody knows, please help!

I reckon topics like this should just be closed if the person does not state they have already tried contacting them, and recived nothing back. It may be unintentional, but it is bad press in a way.

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WTF? I am not giving tarty a bad name! As I precised, I was just WORRIED! Now mind your own business mate!

Now for all others, I am sorry, I did not see the post on the website!

Thanks again!

yes you are! You posted it on a forum!

What's wrong with the phone? If you have a problem with Tarty, get in touch with Tarty! Don't start bad mouthing them on a forum without even asking them the score first...

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yeah i dont get why you posted. phone them, or email. it worked for me couple weeks ago.

i am placing an order tonight and i want 90 free t-shirts in pink...

thanks.

(oh and my order never came because they couldnt contact my phone, lost it. my fault.)

Edited by hoots man
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yes you are! You posted it on a forum!

What's wrong with the phone? If you have a problem with Tarty, get in touch with Tarty! Don't start bad mouthing them on a forum without even asking them the score first...

yeah i dont get why you posted. phone them, or email. it worked for me couple weeks ago.

i am placing an order tonight and i want 90 free t-shirts in pink...

thanks.

(oh and my order never came because they couldnt contact my phone, lost it. my fault.)

I have already phoned and e-mailed several times and everytime without answers... So please stop argueing! Thank you very much anyway!

Edited by Canardweb
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The e-mail and phone thing isn't really working too well at the moment. Mainly because Adam is on holiday but also because I've been making loads of noise building a new office for the lads to work in so they don't get too cold this winter.

Tartybikes has been super super super busy the last few weeks and the workload is huge at the moment. If everyone just stays patient then all orders will be dispatched within the specified times and you'll have your shiny new parts asap.

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f**k people, calm down. If you don't deal with Adam & Co on a regular basis then the lengths they go to deliver the service they do aren't as obvious. Just because he's a bit worried doesn't mean he's slagging off. On the other hand; don't think the worst of everyone mon ami ;).

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I reckon topics like this should just be closed if the person does not state they have already tried contacting them, and recived nothing back. It may be unintentional, but it is bad press in a way.

i totally agree ,what he is thinking tartybikes are the best and every time i order from them its always fast and iam in the states, contact adam first before posting lame threads..

Edited by nasheenofteeth
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Could be worse, coulda' ordered from TUK !

From what I've seen and heard Tarty are one of the best shops online, they REALLY know what they are talking about and offer great service.

Yeah you're right, it could have been worse!

f**k people, calm down. If you don't deal with Adam & Co on a regular basis then the lengths they go to deliver the service they do aren't as obvious. Just because he's a bit worried doesn't mean he's slagging off. On the other hand; don't think the worst of everyone mon ami ;).

Exactly, I was just worried about google checkout! If it didn't work or something else!

i totally agree ,what he is thinking tartybikes are the best and every time i order from them its always fast and iam in the states, contact adam first before posting lame threads..

Exactly, I bought my complete bike from them, and I am still so happy. I wasn't giving tarty a bad name, I was just asking if anything had happened... And now I know (stupid me, not looking at the notice!)

So now, they have received the payment, so there is no problem any more, so please everybody, and particularly Tartybikes staff, please excuse me if you felt offensed...

This topic can be deleted I think, because I don't want to give tarty a bad name!

Thanks again for your fast answers!

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