Joe Papasnap Maher Posted October 12, 2003 Report Share Posted October 12, 2003 I dont know but I was hopin someone else could spread some light he he. Quote Link to comment Share on other sites More sharing options...
Tartridge Posted October 12, 2003 Report Share Posted October 12, 2003 Phone Hope. Say your hub skips. Send it back. Wait a week (ish). Quote Link to comment Share on other sites More sharing options...
plumby2 Posted October 12, 2003 Report Share Posted October 12, 2003 if u got a bulb tell them you ride trials so they put a the ''trials''inners in and also send it back as a whole wheel not just the hub Quote Link to comment Share on other sites More sharing options...
plumby2 Posted October 12, 2003 Report Share Posted October 12, 2003 01282 851200 Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted October 12, 2003 Author Report Share Posted October 12, 2003 What exactly will u need to send just your wheel yer, - with or without cassette Quote Link to comment Share on other sites More sharing options...
plumby2 Posted October 12, 2003 Report Share Posted October 12, 2003 What exactly will u need to send just your wheel yer, - with or without cassette with out cassette I think Quote Link to comment Share on other sites More sharing options...
Jack Flash Posted October 12, 2003 Report Share Posted October 12, 2003 Phone/Email HopeTake Cassette off wheelFind a box for the wheelWrite a covering letter to go with the wheel, making sure you include your own addressAddress to HopeSend by Parcel Force (Bout Ā£8 if you want it insured as well)Wait a weekGet wheel back with either new internals or just a new hub (They strip all the interchangeable stuff off, like axles, pawls etc. You're left with the hub shell and "Scrap" engraved in it)Simple as pie. If you email Hope, don't expect a reply any time soon...Just send your wheel off and if they question you, just say that you did in fact email them. The address to send your wheels to is... UK Head Office Hope Mill Skipton Road Barnoldswick Lancashire BB18 6EN When Hope send the wheel's back they send them using some weird courier service...Think it's Omega. You have to be present to accept the parcel and to sign for it. That's all there is to it. Tim EDIT BY TOMTURD: and that phone number again is.. 01282 851200 :- Quote Link to comment Share on other sites More sharing options...
planet-x-rider Posted October 17, 2003 Report Share Posted October 17, 2003 may I ask why they engrave "scrap" on it? Quote Link to comment Share on other sites More sharing options...
inzane_2 Posted October 17, 2003 Report Share Posted October 17, 2003 so you cant sell it as new without some1 saying 'whys this say SCRAP on it' Quote Link to comment Share on other sites More sharing options...
Bonney@X-Street Posted October 17, 2003 Report Share Posted October 17, 2003 I sent mine off 2 weeks ago and I still have heard nothing! Quote Link to comment Share on other sites More sharing options...
Dan Clark Posted October 17, 2003 Report Share Posted October 17, 2003 mwahahaha, my XC shell doesn't have scrap engraved on. I thought I'd tell you this cos its funny, this was before Hope started giving new hubs and just replaced the ratchet. May I remind you I had managed to get my hub to the point where I could pedal and it wouldn't engage. This si what hope said after I phoned them to ocnfirm it arrived. D:Hi, I want to know whether you've received my wheel, its a black XC on a black drilled rim. H:Oh yeah, we got that yesterday, we've been meaning to call you about it D:Why? H:It turns out you've managed to screw it up so much, that our tool won't fit in, so we can't get the ratchets out D:hehe, ah. H:What I want to ask is if you don't mind getting your wheel built again we'll give you a whole new hub D:Really? Thats rather nice of you H:No problem, do you mind? D:No of course not, oooh, do you reckon you could send me a red one? My colour schemes changed. H:Yeah sure, I'll just make a note D:Thanks a lot, see you later H:bye Needless to say, Hope rock! Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted October 17, 2003 Author Report Share Posted October 17, 2003 what time can I ring them from considering tomoz is a saturday ?? Quote Link to comment Share on other sites More sharing options...
Tartridge Posted October 17, 2003 Report Share Posted October 17, 2003 Monday :- Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted October 17, 2003 Author Report Share Posted October 17, 2003 really ?? :- I sent it tuesday, should I expect it back n e time soon. Quote Link to comment Share on other sites More sharing options...
Tartridge Posted October 17, 2003 Report Share Posted October 17, 2003 Yeah theyre shut at weekends... Should be with you middle of the week hopefully :- Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted October 17, 2003 Author Report Share Posted October 17, 2003 should I ring them monday anyways Quote Link to comment Share on other sites More sharing options...
Tartridge Posted October 17, 2003 Report Share Posted October 17, 2003 Worth a bash yeah... just to make sure you havent got the same problems that Dan had (up there ^^) and they cant get in touch with you. Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted October 20, 2003 Author Report Share Posted October 20, 2003 wahey, HOPE FECKING RULE, sent the wheel of last tuesday, wait till today monday and they sent me a brand new hub :- Quote Link to comment Share on other sites More sharing options...
James Posted October 21, 2003 Report Share Posted October 21, 2003 if u got a bulb tell them you ride trials so they put a the ''trials''inners in and also send it back as a whole wheel not just the hub according to hope there is no trials inners :- Quote Link to comment Share on other sites More sharing options...
Tartridge Posted October 21, 2003 Report Share Posted October 21, 2003 according to hope there is no trials innersĀ :- Probably stopped bothering with them. Ive definitely owned one, and so has Prawn :D (27 clicks) Quote Link to comment Share on other sites More sharing options...
Jang Posted January 7, 2004 Report Share Posted January 7, 2004 so, this might sound stupidly stupid.... so, it seems they dont care about trials use.. but what about radially built wheels? for the front obviously.. like if your ripped out a flange or something or do they care they you use them for trials? Quote Link to comment Share on other sites More sharing options...
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