sayshell Posted January 14, 2009 Report Share Posted January 14, 2009 hey I made an order 3 days ago at trials uk, but they haven't responded or done anything and haven't returned any of my emails. Does anyone know whats going on? Quote Link to comment Share on other sites More sharing options...
forteh Posted January 14, 2009 Report Share Posted January 14, 2009 hey I made an order 3 days ago at trials uk, but they haven't responded or done anything and haven't returned any of my emails. Does anyone know whats going on?To be honest I think you will be lucky to get your order within the next 3 months, what with it having to go to canada; after all that it will probably be wrong Quote Link to comment Share on other sites More sharing options...
Muel Posted January 14, 2009 Report Share Posted January 14, 2009 They don't send out dispatch notices, but i got an email off Dan yesterday and he said everything was running as normal, just that the phones were down.I ordered a lever from him, so if it doesn't arrive by Friday i can't build my brake, or ride my bike. Quote Link to comment Share on other sites More sharing options...
Revolver Posted January 14, 2009 Report Share Posted January 14, 2009 The phones are down.. Does that mean he forgot to put his mobile on charge? Quote Link to comment Share on other sites More sharing options...
scottcj9 Posted January 14, 2009 Report Share Posted January 14, 2009 I keep ringing them trying to order my new frame, but am getting no reply every time. I must have tried five times over the last two days. Quote Link to comment Share on other sites More sharing options...
laurent Posted January 14, 2009 Report Share Posted January 14, 2009 I can't figure out why people are still ordering on this website!This company is a joke.No stock, or false stock....liar.....mistakes...They are really inefficient.my advice: if you can , cancel your order and do it on a real shop! Quote Link to comment Share on other sites More sharing options...
0zzy Posted January 14, 2009 Report Share Posted January 14, 2009 i placed an order last wednesday for a 19" dob back rim and it still hasnt come. Quote Link to comment Share on other sites More sharing options...
laurent Posted January 14, 2009 Report Share Posted January 14, 2009 i placed an order last wednesday for a 19" dob back rim and it still hasnt come.Be patient, i wait a 26" wheel during 2 month...maybe 3... Quote Link to comment Share on other sites More sharing options...
monkeyseemonkeydo Posted January 14, 2009 Report Share Posted January 14, 2009 After the number of topics on here, you still ordered from him?I ordered a lever from him, so if it doesn't arrive by Friday i can't build my brake, or ride my bike. Quote Link to comment Share on other sites More sharing options...
Cookyboy Posted January 14, 2009 Report Share Posted January 14, 2009 If you want to get what you actually order and get it the next day just go to tarty, cant believe people still have faith in dan producing the goods after all these topics! Quote Link to comment Share on other sites More sharing options...
Muel Posted January 14, 2009 Report Share Posted January 14, 2009 I couldn't find them anywhere else in stock, smart arse. Quote Link to comment Share on other sites More sharing options...
Adam-Griffin Posted January 14, 2009 Report Share Posted January 14, 2009 I think nowadays people only order from Dan if it's something Tarty doesn't sell/Have in stock.Muel was very hesitant to order from Dan but the part he has no patience and wanted the part asap, he therefore put a little bit of faith in Dan (Probably misplaced).I always used to order from Dan, never cocked an order up although i did have to wait 10 days for a bleed kit (Not his fault but if i'd have ordered from tarty, it wouldn't have happened)Tartys getting my money from now on. Quote Link to comment Share on other sites More sharing options...
Muel Posted January 14, 2009 Report Share Posted January 14, 2009 (edited) I could have waited, but I want to ride this weekend so I ordered it from Dan. Last time I ordered from him was only a couple of months ago and it took 4 days if I remember rightly. Edited January 14, 2009 by Muel Quote Link to comment Share on other sites More sharing options...
Al_Fel Posted January 14, 2009 Report Share Posted January 14, 2009 What did you order? Quote Link to comment Share on other sites More sharing options...
..::littlesam::.. Posted January 14, 2009 Report Share Posted January 14, 2009 (edited) Orderd a front hub off him like a month ago and it came next day, never had any problems with him, orderd a few times. Edited January 14, 2009 by ..::littlesam::.. Quote Link to comment Share on other sites More sharing options...
0zzy Posted January 14, 2009 Report Share Posted January 14, 2009 i emailed him asking where it was, he said they have had a problem with the post office and that my rim will be with me tomrow Quote Link to comment Share on other sites More sharing options...
JT! Posted January 14, 2009 Report Share Posted January 14, 2009 I keep ringing them trying to order my new frame, but am getting no reply every time. I must have tried five times over the last two days.Stop trying.Everyone just stop buying stuff from trials-uk! They're a joke! Tell the masses! Quote Link to comment Share on other sites More sharing options...
Julius Czar Posted January 14, 2009 Report Share Posted January 14, 2009 I ordered a czar frame, front brake, clamps and pads, on the 30th of december, I rang him and asked when they would arrive, he said early the following week, so i wated, and surprise surprise, it didnt turn up, so I rung him on thursday of that week, and he said it would be with me by the next day, and still, nothing. So i tried ringing him all day monday and tuesday, and there was no answer. Finally managed to get hold of him today, and he said it will definately be here by tomorrow. If it is'nt here, then i'm going to kill someone. Kiwi. Quote Link to comment Share on other sites More sharing options...
laurent Posted January 14, 2009 Report Share Posted January 14, 2009 he said it will definately be here by tomorrow.Nice! It's the usual answer of the famous dan!I said that to me everyday during...weeksI received my wheel 2 month later.So you can expect to have your order with you....not tomorrow.Hang on! I'm sure you will get it one day. Quote Link to comment Share on other sites More sharing options...
Julius Czar Posted January 14, 2009 Report Share Posted January 14, 2009 Nice! It's the usual answer of the famous dan!I said that to me everyday during...weeksI received my wheel 2 month later.So you can expect to have your order with you....not tomorrow.Hang on! I'm sure you will get it one day.Haha! Very true, i'm not counting on anything, but, i've got a glimmer of hope..... Quote Link to comment Share on other sites More sharing options...
Joe Papasnap Maher Posted January 14, 2009 Report Share Posted January 14, 2009 Phones are down and problem with the post office... OHHHH, so its not YOUR fault Dan.. Jeeez, everyone stop giving dan a hard time yer Quote Link to comment Share on other sites More sharing options...
16 years later Posted January 14, 2009 Report Share Posted January 14, 2009 i got an email off Dan yesterday and he said everything was running as normal, just that the phones were down.Running as shit as normal then. Quote Link to comment Share on other sites More sharing options...
sayshell Posted January 14, 2009 Author Report Share Posted January 14, 2009 (edited) I can't figure out why people are still ordering on this website!This company is a joke.No stock, or false stock....liar.....mistakes...They are really inefficient.my advice: if you can , cancel your order and do it on a real shop!oh so its not just me??? They screwed up 5/6 of my orders made me really pissed. I thought they were just screwing me over cause im from canada and can't do a thing about it. I would have ordered from tarty but they don't have 24" coloured rims. I wanted to buy the 24" red viz rims, but they didnt have them in stock and told me after I paid and are sending me a blue and a green one instead... Can't even get a set of matching rims... I even emailed them before I ordered asking if they had red, and after 5 days they don't respond so I just ordered anyways.Its actaully fun to order... Its like winning the lottery if you get what you paid for. Tarty bikes is no fun cause you always know whats in the box, but trials uk is awesome! When I order a rim Ill get a box the size of an innertube and wonder DID I GET MY RIM??? Or would they just send me an inner tube because its a round shaped object instead. Edited January 14, 2009 by sayshell Quote Link to comment Share on other sites More sharing options...
EchoSam Posted January 14, 2009 Report Share Posted January 14, 2009 Why do people still use dan i ordered a few times off tarty this week for random reasons and all came the next day every time People use tartybikes they send out items on time with a brilliant service Quote Link to comment Share on other sites More sharing options...
Tall_Rob Posted January 14, 2009 Report Share Posted January 14, 2009 I think i might make a call into citizens advice bureau tomorrow and see where people stand with this and whether or not Trials-uk need to be reported and investigated.Dan is a seriously playing too close to a line of misconduct and unreasonable practice.Will keep peeps informed. Quote Link to comment Share on other sites More sharing options...
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