Dan S Posted October 31, 2008 Report Share Posted October 31, 2008 (edited) Have you ever sen anything like this....This frame was bought 1.5 months ago and my friend used it very smooth.No big drops, no huge drop - gaps......just riding for pleasureAnother day , when i was riding with my friend i saw that crack....we were shocked. There was a big crack near the upper tube.we decided to go home but on the way home the tube just broke!Also it Has a crack near BB shell......So thats what we have nowUPDATE>>>>>>>>>>>>> friend said he rode it only for 1.5 months<<<<<<<<<<<<<<<<<<< Edited November 1, 2008 by Dan S Quote Link to comment Share on other sites More sharing options...
BenLeacock™ Posted October 31, 2008 Report Share Posted October 31, 2008 Send it back?Does look royally f**ked Quote Link to comment Share on other sites More sharing options...
Dan S Posted October 31, 2008 Author Report Share Posted October 31, 2008 Send it back?Does look royally f**ked Man.....we live in Russia.....do you have any idea of how much is it to send it back to tarty?190 pounds.....!!!!!!thats 120 pounds more than it costed to deliver it to russia))) Quote Link to comment Share on other sites More sharing options...
Greetings Posted October 31, 2008 Report Share Posted October 31, 2008 Talk to Tarty, I'm sure they'll help you out.Perhaps they won't require you to return it in view of the circumstances. It's clear that this frame is f**ked. Quote Link to comment Share on other sites More sharing options...
Dan S Posted October 31, 2008 Author Report Share Posted October 31, 2008 we talked about that. Adam told me that MBK wants the frame back but we decided to send it back to tarty so Adam will replace it with Ozonys.But after i saw the price of the delivery i dont think it is very helpful...200 pounds is practicaly a new CZAR Quote Link to comment Share on other sites More sharing options...
craigjames Posted October 31, 2008 Report Share Posted October 31, 2008 i know the frame is pretty screwed and it looks pretty clear to manufacturing defects at fault, but you bought it from a foreign dealer, its not there issue or mbk's really. they have full rights to want the frame back before warrantying a new one, its standard practice. the shipping cost is harsh, but then maybe it was something you should have looked into when buying from abroad? Quote Link to comment Share on other sites More sharing options...
neotropolis Posted October 31, 2008 Report Share Posted October 31, 2008 Looks like dodgy welds to me... Quote Link to comment Share on other sites More sharing options...
Ross Gardner Posted October 31, 2008 Report Share Posted October 31, 2008 Same thing happened to Meek's. Nice frame's but a bit snappy happy. Quote Link to comment Share on other sites More sharing options...
Dan S Posted October 31, 2008 Author Report Share Posted October 31, 2008 i know the frame is pretty screwed and it looks pretty clear to manufacturing defects at fault, but you bought it from a foreign dealer, its not there issue or mbk's really. they have full rights to want the frame back before warrantying a new one, its standard practice. the shipping cost is harsh, but then maybe it was something you should have looked into when buying from abroad?Better ask my friend....he said that he wants this frame......To tell you the truth, i was pretty sure in its quality and wanted to buy a Mod frame for menow i wont Quote Link to comment Share on other sites More sharing options...
Sponge Posted October 31, 2008 Report Share Posted October 31, 2008 This just backs up my reason for never wanting to buy from a European trials brand. (with one or two minor exception perhaps)to be honest 2.5 months of play riding is a joke for a frame to die. You should see the condition of the frame I'm riding now, it's what, a bit over 4 years old now?... Quote Link to comment Share on other sites More sharing options...
16 years later Posted October 31, 2008 Report Share Posted October 31, 2008 With onza all you have to do is send the BB casing to prove that your not lying and going to use the frame. Quote Link to comment Share on other sites More sharing options...
Dan S Posted October 31, 2008 Author Report Share Posted October 31, 2008 With onza all you have to do is send the BB casing to prove that your not lying and going to use the frame.Nice one.....Gotta ask Adam)) Quote Link to comment Share on other sites More sharing options...
BenLeacock™ Posted October 31, 2008 Report Share Posted October 31, 2008 Nice one.....Gotta ask Adam))It's not a onza though Quote Link to comment Share on other sites More sharing options...
craigjames Posted October 31, 2008 Report Share Posted October 31, 2008 you ever thought they may want the frame back so that they can have a good look at it, see where and why the failures occured and take it on board for future designs? Quote Link to comment Share on other sites More sharing options...
Dan S Posted November 1, 2008 Author Report Share Posted November 1, 2008 i really don't know what is happening to Adam....I had no reply from him for a week now....... maybe he is ignoring me........ Quote Link to comment Share on other sites More sharing options...
BenLeacock™ Posted November 1, 2008 Report Share Posted November 1, 2008 i really don't know what is happening to Adam....I had no reply from him for a week now....... maybe he is ignoring me........I very much doubt it, possibly to busy to reply, since its building up towards christmas ? Be patient Quote Link to comment Share on other sites More sharing options...
Dan S Posted November 1, 2008 Author Report Share Posted November 1, 2008 maybe he wants the warranty period to end so he wont need to change the frame..)?since we talked 'bout changing it to ozonys XS 26 it may be true) Quote Link to comment Share on other sites More sharing options...
Tom_ Posted November 1, 2008 Report Share Posted November 1, 2008 No man.Stop thinking like everyones trying to rip you off, you gotta understand he runs a very busy buisness, and to be honest it sounds like hes offered to do everything he can for you! Quote Link to comment Share on other sites More sharing options...
Dan S Posted November 1, 2008 Author Report Share Posted November 1, 2008 I appreciate that a lot.....he is a great guy.....thanks to him......just my friend always worries bout the frame.....and guys on russian trials forum are being a bit disappointed with this situation as well as with tarty service) Quote Link to comment Share on other sites More sharing options...
Tom_ Posted November 1, 2008 Report Share Posted November 1, 2008 Sorry man, but how is it tarty service? Hes offered to replace it with another frame the same or an ozonys, sounds like a great deal to me. Seriously its not tartys fault that postage prices from russia are so high and mbk want the frame back is it? Quote Link to comment Share on other sites More sharing options...
Dan S Posted November 1, 2008 Author Report Share Posted November 1, 2008 Yep.....preety like that.At first he siad we can destroy it and send him a video of destruction process......but then he wrote to MBK and now they want this sh*tty frame back...... Quote Link to comment Share on other sites More sharing options...
BenLeacock™ Posted November 1, 2008 Report Share Posted November 1, 2008 (edited) You need to complain to MBK then not Tarty? Edited November 1, 2008 by BenLeacock™ Quote Link to comment Share on other sites More sharing options...
Krisboats Posted November 1, 2008 Report Share Posted November 1, 2008 Sorry man, but how is it tarty service? Hes offered to replace it with another frame the same or an ozonys, sounds like a great deal to me. Seriously its not tartys fault that postage prices from russia are so high and mbk want the frame back is it?I agree. He's stated he needs the frame back so he can send it to mbk and because of high postage costs your mate hasn't sent it. Thats hardly a problem with customer service. Quote Link to comment Share on other sites More sharing options...
Dan S Posted November 1, 2008 Author Report Share Posted November 1, 2008 As a problem i think is that he dont answer my and my friend mails.....for a week now..But Now I see its not 'cause he dont want....sorry for saying that....About talking straight to MBK - thats a shi**y idea.....they offer a 50% of for an EVO 3 frame which is a lot worser than this one was....or a blue frame of theirs which costs half as low as this did.....thats not really fair i think Quote Link to comment Share on other sites More sharing options...
Tom_ Posted November 1, 2008 Report Share Posted November 1, 2008 I get the impression though that hes given you all the possible options and your friend has chosen not to send it back, surley theres not too much more he can do or say? it might be worth finding out if you can just cut off the cracked areas, and send them back rather then the whole frame, that would cut costs I would imagine. Yea, surley the MBK warranty highlights to you just how good tartys deal is? Quote Link to comment Share on other sites More sharing options...
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