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Online Salesmen... Lol


Boswell

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Went on this website the other day called "rackspace" and this messenger pop up came up and this bloke started to try to sell me webspace! In the end I got bored of abusing him and only getting nice responces but am now wondering if this has ever happened to anyone else?:)

http://www.rackspace.co.uk/webhostingsolut...utions_web+host

Edited by Boswell
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chatinfo.gifWelcome to Rackspace. My name is Carlos and I am a Live assistant. How may I help you today?

you: what services do you offer?

Carlos: We provide fully dedicated and managed server solutions.. we would lease you a server that would be housed in our datacenter and we would fully manage it for you.. we handle the backend up to the application layer..

you: no blowjobs then?

Carlos: Rackspace does not tolerate abusive behavior or misuse of its online chat service, and must terminate this session as a result of your actions. Please note that Rackspace monitors all chat activity, and will pursue all legal remedies available against you if you do not immediately cease all such abusive or illegal behavior.

Carlos:

Carlos: In the event that you believe that you have received this message in error, please contact us via telephone (1-800-961-2888), and we will be happy to continue discussions with you.

chatinfo.gifThank you for chatting with us. Should you require further assistance, or wish to provide feedback on your chat, please email sales@rackspace.com.

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you do understand that the answers are automated messages. The program takes every word in your sentence works out what you want and answers you. Just notifys "operators" when it cant answer questions or flags the convo if its unsure if it answered correctly. So you just asked a computer if it could sell you a blowjob. You are coooool.....

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you do understand that the answers are automated messages. The program takes every word in your sentence works out what you want and answers you. Just notifys "operators" when it cant answer questions or flags the convo if its unsure if it answered correctly. So you just asked a computer if it could sell you a blowjob. You are coooool.....

Nope. Most are actual operators on the other end, it's just there are pre-defined responses that an operator can use.

Edited by UrbanPoet
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incorrect, they are canned responses. I have used "liveperson" and that's what they do. You can have your own operators, but most of the work is done by computer. I use chat4support (which is more what your talking about) atm because liveperson is stupidly expensive. If you go on the site at 10pm tonight there will still be someone there..... do you think there is actually someone there at 10pm, or infact now at 7.15pm?

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incorrect, they are canned responses. I have used "liveperson" and that's what they do. You can have your own operators, but most of the work is done by computer. I use chat4support (which is more what your talking about) atm because liveperson is stupidly expensive. If you go on the site at 10pm tonight there will still be someone there..... do you think there is actually someone there at 10pm, or infact now at 7.15pm?

Most are actual people. I've used a few of them before and they were instantly operators, and you'll see on alot of times on sites when it's out of office hours their Live Support will be offline.

I'm currently implementing Kayako's LiveResponse into my site, and there's no way I'd use a fully (or even semi) automatic chat. But I'll concede there are automated systems out there, however in most sectors they'll be in the minority.

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Chat Information

Chat InformationWelcome to Rackspace. My name is Carlos and I am a Live assistant. How may I help you today?

you: How are you?

Carlos: Very well and yourself

you: I am rather spiffy thankyou.

Carlos: How may l help you today

you: Could you tell me roughly how much electricity one of your servers uses per hour?

Carlos: l am sorry l have no idea... l am here as a sales guide only l am sure it would depend on many factors

Carlos: Are you looking for a dedicated server solution

you: I am, but only if it uses the amount of electricity that I would allow.

you: So could you find out how much electricity it uses per hour?

Carlos: That is something l am not sure of .. l do know we can offer you a Green server that we would off set any carbon production created .. let me get some basic info about your project so l can have a rep discus your options

Carlos: Just so I can understand better and provide more accurate info, could you tell me about the nature of your business and

you: All I need to know is, how much electricity does it use. Then I can say weather it is green or not. It's a basic statistic, just ask someone!

Carlos: Asking the DC now

Carlos: They said it would depend on the config of your server and what kind of process you will be making inside the server itself...

Carlos: l can get you in contact with a rep if you like to discus what it will mean to your project

you: No, I like talking to you...

Carlos: Ok Just so I can understand better and provide more accurate info, could you tell me about the nature of your business

you: It's a Porno Business.

Carlos: Ok is this for a new project or are you changing providers

you: I am changing providers.

Carlos: may I ask why are you looking to change provider just to make sure if we can provide the better services for you? uptime support ??

you: Because the other guys stole my porn.

you: are you going to steal my porn?

Carlos: We are not in the business to do so... Can you tell me how soon you are looking to have this solution with another provider ?

you: Very soon, nearly all my porn is gone.

you: All I have left is male on male porn!!

Carlos: Ok in that case the best thing for me to do is to get you the information you need as quickly and efficiently as possible. So what I will do for you now is arrange for a quote to be given to you by the solutions specialist. I will need your full name, company name, phone number and email please...

you: My Name is; Tony Blair.

you: My company is; UK Government.

Carlos: Rackspace does not tolerate abusive behavior or misuse of its online chat service, and must terminate this session as a result of your actions. Please note that Rackspace monitors all chat activity, and will pursue all legal remedies available against you if you do not immediately cease all such abusive or illegal behavior.

Carlos:

Carlos: In the event that you believe that you have received this message in error, please contact us via telephone (1-800-961-2888), and we will be happy to continue discussions with you.

Chat InformationThank you for chatting with us. Should you require further assistance, or wish to provide feedback on your chat, please email sales@rackspace.com.

:(

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you do understand that the answers are automated messages. The program takes every word in your sentence works out what you want and answers you. Just notifys "operators" when it cant answer questions or flags the convo if its unsure if it answered correctly. So you just asked a computer if it could sell you a blowjob. You are coooool.....

But, but, but...

The computer has a name! :$

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