Trials-uk / Vat And That Jazz

[.mitch]

ok so I did get charged VAT when ordering from Trials-UK (im in your illegitimate child country, Australia)

so I got this email first, when enquiring if I pay it:

"All orders outside the EU will have the VAT % taken of the order"

so I go ahead and order, VAT doesn't appear off, I check and then I get this reply:

"VAT is charged however you do not pay for your VAT over at in your country which makes up the VAT being payed over here."

halp?

im not entirely familiar with how it gets charged, but I've ordered many times from Tarty and Chain reaction with no VAT... and no extra charge when it enters here

Edited June 13, 2008 by .mitch

[eskimo]

Dan should be over shortly to help you out.

[Dan@Trials-uk]

Hi Mitch,

All orders outside the EU will have the VAT deducted (Manually) because our system currently don't support the automatic VAT reduction for any address outside the EU. (We will have a new system very soon which will make all orders outside the EU a breeze:)

I hope this helps!

Thanks,

Dan@Trials-uk

[will4eva7k]

chainreaction... bought from them many times

vat is meant to be deducted

i sent an enquiry about the orders, and they say it has been deducted although the price i paid for is the same

same thing every time, we're paying taxes we dont need to pay :@

[.mitch]

Hi Mitch,

All orders outside the EU will have the VAT deducted (Manually) because our system currently don't support the automatic VAT reduction for any address outside the EU. (We will have a new system very soon which will make all orders outside the EU a breeze:)

I hope this helps!

Thanks,

Dan@Trials-uk

No worries Dan. So does this get refunded manually afterwards, or something?

Just broke.. I'm sure others can relate haha