Scott Norman Posted February 10, 2008 Report Share Posted February 10, 2008 ok i orderd my bradied hosing of trials uk. and wehn i went to fit the rear cross over i did it up finger tight and it snaped. and i have asked them if they can send out a replacement and they have not go back to me about it. has any one had the same problem??thanks scott Link to comment Share on other sites More sharing options...
MadManMike Posted February 10, 2008 Report Share Posted February 10, 2008 Phone them? Link to comment Share on other sites More sharing options...
Shaun H Posted February 10, 2008 Report Share Posted February 10, 2008 ok i orderd my bradied hosing of trials uk. and wehn i went to fit the rear cross over i did it up finger tight and it snaped. and i have asked them if they can send out a replacement and they have not go back to me about it. has any one had the same problem??thanks scottWhen did you send the message? It is Sunday you know.... If you really want to talk asap, either call him, or use the "live assistant" (his MSN in other words...). Link to comment Share on other sites More sharing options...
Scott Norman Posted February 10, 2008 Author Report Share Posted February 10, 2008 When did you send the message? It is Sunday you know.... If you really want to talk asap, either call him, or use the "live assistant" (his MSN in other words...).i have use the live assistant and i sent him the email on thursday Link to comment Share on other sites More sharing options...
Ben H! Posted February 10, 2008 Report Share Posted February 10, 2008 i had the same problem with my stem, i ordered it and on the the website it siad it included top cap, and when it came there wasn't one. if is was you i wouldn't go near them again tarty bikes is 100% better Link to comment Share on other sites More sharing options...
Shaun H Posted February 10, 2008 Report Share Posted February 10, 2008 i have use the live assistant and i sent him the email on thursdayWell I'm not 100% on what's happened, have you tried ringing him? That would be the first thing I would do! Don't understand why people are so scared of their phones!!! All it would take is a quick phone call, a short conversation and I'm sure Dan would sort you out!i had the same problem with my stem, i ordered it and on the the website it siad it included top cap, and when it came there wasn't one. if is was you i wouldn't go near them again tarty bikes is 100% betterTartybikes gave me the wrong spoke lengths, I'm not going to go burn effigies of Adam Reid though, mistakes happen, they're almost always easily rectifiable, don't be so stupid and write off a company because of a top cap! Link to comment Share on other sites More sharing options...
Scott Norman Posted February 10, 2008 Author Report Share Posted February 10, 2008 i lknow i hate using my phone but oh well i will call them 2moz Link to comment Share on other sites More sharing options...
_Owen. Posted February 10, 2008 Report Share Posted February 10, 2008 Shaun is right here boys! Dan is a very helpful and friendly guy, im sure if you ring him and explain the problem he will do his very best to sort you out! And like shaun said, mistakes happen, being a one man business i can imagine dan gets very busy, and hes only human, so mistakes happen! Hope i helped! Link to comment Share on other sites More sharing options...
Ben John-Hynes Posted February 10, 2008 Report Share Posted February 10, 2008 i had the same problem with my stem, i ordered it and on the the website it siad it included top cap, and when it came there wasn't one. if is was you i wouldn't go near them again tarty bikes is 100% betterthat is absolute rubbish!don't badmouth Dan an t-uk just because he forgot one thing! Link to comment Share on other sites More sharing options...
Ash-Kennard Posted February 10, 2008 Report Share Posted February 10, 2008 i think trials-uk is the future of trials in england Link to comment Share on other sites More sharing options...
Ben H! Posted February 10, 2008 Report Share Posted February 10, 2008 that is absolute rubbish!don't badmouth Dan an t-uk just because he forgot one thing!and the bolt and no it is true i took it to tarty bikes and adam did it free of charge he is such a good guy Link to comment Share on other sites More sharing options...
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