Hs33 Warranty Claim

[Fvil]

OK

Here is the deal, I brought the Monty 221 Pr 06, When it came out.

But within 3 hours of use, the brake lever SNAPPED off. (This must of being at least a year and a half ago)

I didn't take much notice and just got it replaced.

A Friendly reminder said to me. Since there is a warranty on it (as all Magura products do) you should claim on it

I then emailed the Margura help desk...and havent had any reply on what to do???

so yer... heres the question "What do i do?"

thankyou all

[Ashley-Wood]

OK

Here is the deal, I brought the Monty 221 Pr 06, When it came out.

But within 3 hours of use, the brake lever SNAPPED off. (This must of being at least a year and a half ago)

I didn't take much notice and just got it replaced.

A Friendly reminder said to me. Since there is a warranty on it (as all Magura products do) you should claim on it

I then emailed the Margura help desk...and havent had any reply on what to do???

so yer... heres the question "What do i do?"

thankyou all

ring your local magura dealers tell hem whats happened and they should replace it with a brand new one or give you money back! hope this helped!

[Saracen Kid]

when i claimed on my frame i took it to a branch that i bought it from and they told saracen and they inspect it a send a new one

[basher]

I dont think you will get a new one but its worth a try.

[ilikeriding]

As it was so long ago you wont be able to prove when it snapped, as I think the warranty period is a fair bit shorter than 1 and a half years

so they wont replace it

Edited August 11, 2007 by afroman

[Greetings]

Maguras have a 5 year warranty against any leaks, a snapped lever is not covered under that warranty. Obviously if this were a manufacturing defect, they would replace it for you but not after such a period of time.

I think you're stuck.

[Fvil]

I see...

It is the latest model of lever(if that helps)

thanks anyways