The only feature I wish iTunes had is a music queue. I really miss that from WinAmp and others. iTunes is fine, it's dead easy, and if you look after your library (which isnt exactly hard) all you need to do is create a playlist with whatever songs you want and tell it to put whatever is on that playlist on your ipod. If you have a lot of music, you can chop and change tracks much faster than having to drag and drop. If I only want 5000 out of 10000 songs, its much easier to put them in a playlist than it is to work my way through all the artist and album subfolders jsut to drag and drop. For a a 2Gb mp3 player I'm sure drag and drop is fine, but when you are messing around with 80Gb and you want to make sure you have room to use it as a portable HDD, and have a few videos and photos on there. I can manage it all from iTunes, so easily, so why wouldn't I?