Basically, as some of you will know I needed a new brake lever for my rear brake, I contacted magura and was told that it would be sent, just over 2 weeks ago now. I rang up thursday, (still with no lever), and had one for Friday morning. as you can probably imagine, i'm pretty livid that i've not yet been able to ride through the school holidays, as are my parents cos they've had to listen to be constantly bitching on and generally being a little b*****d about the whole situation. In short, my parents are very eager to speak to magura regarding some kind of compensatory gesture, can anyone see this going anywhere? Many thanks at this later then normal hour. Dean x