ordered coustink refills from steve 4 weeks ago. When I ordered them, I realised 2 days later that paypal had assigned my wrong address to the order, so Emailed steve asking him to change the address. he got back to me two weeks later and asked for the address (which I forgot to put on the email) and said they'dbe despatched by the end of the week. So i replied to him the same night with the correct address, another 2 weeks and nothing until today my mum rang and said a bike part's arrived at home (the first, wrong address) so she's sending that down. I always knew steve is slow because of his commitments, and to be honest its not that that annoys me, its just the lack of communication. If he emailed me and said they're going to be 2 weeks late then id atleast know when to start wondering where they are etc. Maybe Steve could hire someone else to help out?