Same here. And duty, and VAT... all on top of the value of the goods including the shipping cost. Then Parcel Force clearance fee, usually £13.50. I've never heard of an appeal against import tax being successful - I once appealed on tax I paid on a King hub that was sent back to me from King under warranty (warranty/non-sales goods are meant to be exempt from import taxes), didn't receive a penny. I'm guessing that on goods that have actually been purchased there's no way you'll get round it. I think you'll just have to pay it unfortunately, the government always wins!