AdamR28

Just a note - that stem is CNC machined, not forged, which is the main reason why we didn't buy any in (and they always seem to be out of stock too).

Got a black Corbeau Revolution (GRP, Large - the standard one is TIGHT) going spare if you want Nick? I can check dates later. Edit: Oh and great write-up of course! Glad you are ok, I would perhaps call the 'crash' more of an epic save

Stick with the TR if you want the best rim for grinds.

That Supra One above doesn't look a handful, looks a nightmare to drive, haha!

Yeah, just a small cut on his leg and a bit sore / stiff

I think it's cos so many people have them, and nobody's gonna start a topic saying how good a product is.

Does it do the same thing if you take the chain off / slacken it right off?

Please don't!

Pics of setup? Too harsh a grind can often mean a reduction in dry braking performance.

I haven't ridden Bristol for ages (maybe 6 years or more), so I can't remember why I went. I hope 'cheese' is a valid reason.

Although you do need to use some common sense, of course.

Dave, have a look at the links I posted to the Sale of Goods Act, and note what was listed on the product description at the time of purchase: "Please note that the machining quality of the aluminium parts on these hubs is not quite as high as we would like, so the price (despite the carbon centre) reflects this." If you aren't happy with the hub, take it up with Cyclemart. I really don't care if you work to 2.5um all day long, it's a £45 carbon fibre and aluminium hub that's made in the far east, which the product description stated wasn't high quality, not tooling for manufacturing car parts. To answer your repeated question: In case you can't understand that, I will try explaining in a different way. It means that we have already taken responsibility for deciding on the warranty claim, but said no. Then, we tried to help you by seeing if the manufacturer would help out, and ended up offering a stronger, more suitable part for your needs instead, free of charge. At no point did we suggest you speak with Reset - I did warn them that you would probably sound off though, I was right - so I don't know where you have got that idea from. I don't see the above scenario is the same as 'lying about my responsibility for warranty'. If you do, then that's fine, we can agree to disagree. Seems that there are other people who have had leaky Hope water bottles. Thank you for the feedback, and those who have suggested alternative products. Before Sam bought his, we had only had one rating and that was 5 out of 5. Now we know the product isn't as good as we'd hoped, we will look to find an alternative. Turns out Stan's is actually over 2 years old. By the way, a seller does not have to enter into contract with the buyer if they do not wish to do so - we shall be exercising that right in future for certain people! I'm going to go and ride my bike, complete with all it's tolerancing issues, and hopefully have fun doing it

When dealing with awkward customers, I always like to hold something back. In terms of engineering qualifications, I do have a degree in sports engineering, and completed a year of a masters in mechanical (which was utterly boring), however I am usually embarrassed to be associated with 'engineers' as they are, in general, the most unpleasant people to deal with. I also don't really see how it's relevant in a situation where common sense and logical thought are more useful. That's a fair point - didn't think of using my DTI. Thanks for the tip, I shall use that in future. The 6900 bearing I just checked has between 0.36mm and 0.40mm of radial float, so I don't see how that amount of run out in the hub shell would cause an issue? I am quite sure there isn't a single hub in our warehouse that is perfect in that respect. I don't know what gravity is like in Wales, but here in Preston it's 1G. I don't see how you were able to drop the bearings in. You may have been able to seat one of the bearings by hand, but you will notice that the hub came back with one bearing securely in place. We don't need to get all limits and fits here, but we both know by feel when a bearing has a satisfactory amount of resistance when being pressed home, and that one did. It may even be by design that one seat is slightly oversized, so you can use stud and bearing fit on this side, preventing the need to hammer the bearing out when (notice I said when, not if - bearings do have a service life) it needs replacing. That seems unlikely, but it is a possible explanation. As you will know though, a few drops of Loctite 270 will sort this whole thing within 6 hours anyway. Personally, using a bit of common sense, I would have just done that months ago. Hey, and no need to call me a homosexual - I don't think it's even legal to marry a piece of machinery? Maybe in America, but not in England. (Yes, I am aware that was a typo, but you can't take everything so seriously all the time, it's not worth it. Moving on...) The thread thing - not sure what you are referring to there? There are some strange swirls on the axle, but they are certainly not any sort of thread form. It may be a bit of a mess now, after someone bodged fitting a replacement bearing and it needed cleaning up, but you cannot deny that it works fine. Fitness for purpose - see section 14 of the Sale of Goods Act 1979, specifically subsection (2C)( a ) and those referred to within. This 'bull shit line about the manufactures (sic)' thing - I don't see why it's bad that, when we deem something to be outside of warranty, we'll liaise with the manufacturer to see if they'll help instead? If you choose not to take that help, that's your decision.

I knew this thread would get bumped, but I didn't think in that way I feel offended, he is definitely more ginger than me?

I can recall an issue, in October 2009, with a Reset bottom bracket axle that failed after 4 months, therefore inside it's 6 month warranty period. However - at the admission of the customer upon initial telephone contact - an extra spacer had been fitted on each side between the sleeve on the axle and the crank arm in order to improve brake cylinder clearance. At this point we engaged with the manufacturer to clarify the warranty implications and try to obtain a reduced price replacement to help said customer, if required. The spacers that had been used were present in the box when the bottom bracket was returned. My memory seems to recall that one of the spacers was in fact still on the bottom bracket axle at the time, but I can't confirm that. The copper grease that had been applied to the axle had dried out and produced an imprint of the crank arm. The greast was still present when the bottom bracket was returned. The position of the dried out grease confirmed that the spacer was present during use. The customer then made a U-turn when warranty was refused, being adamant that no spacers were used, and arguing the case directly with the manufacturer by email. We agree to send out a steel axle free of charge at our own expense - since the customer had broken the titanium one, we hoped the steel one would last him longer - but this offer was refused and a similarly heater topic was created on the forum. More recently, there was an issue with a hub which the same customer bought through a shop we supplied it to. Despite the customer's contract of sale being with the shop from which he purchased the hub, as he has stated quite clearly above, it was again ourselves who were required to assess the warranty situation. The first time it was returned - inside the 6 month warranty period - the customer claimed the bearings had failed. We inspected the hub and found no issues with manufacture. It was noted that, during fitment of a new bearing by either the customer or the shop, the axle had been damaged (material 'bunched up', so the bearing could not sit squarely) due to a replacement bearing having not been fitted squarely. I re-machined the axle and test fitted a new bearing to confirm everything was now ok. The hub was returned to the shop and the customer continued to use it for a few months, we believe. The second time it was returned - outside of the warranty period - we again inspected the hub at the request of the customer. He claimed the flanges were not mounted parallel to each other. Our inspections again found there to be no manufacturing issue, and we produced photographic and video evidence to support this, which was supplied to the shop. We assume they showed the customer, but cannot be sure. The password to the video is 123: https://vimeo.com/44320403. The arrow points to the bottom corner of the bearing location lip. If the flanges were not parallel, then this lip would 'wobble' upon rotation. It is also to be noted that deep groove radial ball bearings, as fitted to the hub, do have some degree of float to allow for manufacturing tolerances in these situations. You would think the customer, who was keen to make it known that he is a toolmaker in the automotive sector during the first warranty 'run-in', would be aware of this. For those interested, the Sale of Goods Act 1979 makes for some cracking bed time reading, especially section F38 Part 5A as amended to Section 48A onwards: http://www.legislati...k/ukpga/1979/54 Time to go home for some tea

I don't see why not. ... really?

I think Nick was implying you should probably grind your rim instead

That's what I said... Just put in the notes for us to fit the FW.

What about it? Sorry, I don't get it....

If you're sending one back for us to remove, don't worry about any fitting charge, just pop a note in and we'll do it Think we've only snapped one vice so far, but it was a £14 Tesco one or something

Haha! You know what I meant :wink2:

Good point! Anybody ever had a £4.50 water bottle that doesn't leak?

My point was that the bottle doesn't leak if you don't deform it - my bad.

I'll change the description Only problem now is - do I have to go through all the frames stating 'If you lob this against a wall, the tubing will dent'? And that 'If you push a pin through it, you will get a puncture' on all the inner tubes?

Just seen this thread. Wow. Being called a 'bunch of robbing c**ts' is pretty strong. Not sure how to take that really. I don't think it's a joke? A lot of mis-information in this thread, here are some facts: - Sam is based in Canada. - A water bottle is fit for purpose if it holds water. Unless there is a hole in the bottom, it holds water. - Stan's Hope bottle that he has had for around a year, which we drew experience from, does exactly the same thing as Sam's. He is still using it. - Sam explained to us in a subsequent email that the lid 'pops' off the threads when tightened super tight trying to aid sealing. - We have agreed to send a new one to him in his next order as a goodwill gesture. This decision was not influenced by this thread. - In case Sam wants a refund instead, so he can buy one locally, I will offer that too. It's a bit of a grey area to provide warranty, over one month after purchase, on a cheap consumable item like this. Still, given that the lid pops off when tightened really tight and the ones we have left in stock don't do this, it's worth trying a different one. Adam