yer i thought so, goddamn rich larrhdaahners. i worked in fenchurch street for a week for 'staff training' before i started work in MK and it was pretty easy compared to the midlands. i guess bromptons/trek/dahons owners are generally less arsey people because they don't go off roading and expect more from their shit bikes (they very often do in MK, - EG: GT outpost: "my gears aren't working as smooth as i want them to be" and our answer is "well if you spent more than £200 it might work a little better, its as good as it gets..") and to be honest most people just don't look after their bikes and their expect it'd be a perfect bike just because they bought it from a big branched-evans store......let the bitchin' commence and the manager will come out to tell them to f**k off. steve