Hi, sorry to hear people are having problems.
I have changed my webhost, and in the process i have had to move my domain, and email account which worked off host's website. During the transfer, not everything went smoothly, and i think i may have lost some emails.
We are soon to have some new pads out, with a completely new backing and pad. If the people who are having trouble would like to Pm or email me, then i will get you name down on a list, and i will send you some of the new pads, once they are ready. I will be needing a photo of the pads.
I will keep everyone informed when the new pads are ready.
Thanks, Chris. (N)