Item not received thing from ebay:
Before you initiate this process, please make sure you have:
Reviewed the item listing carefully.
Emailed and called your seller.
Ensured eBay has your correct contact information.
Checked your spam filter for missed emails.
Learn more about the steps you should take before initiating this process.
You can begin this process at any time between 10 days and 60 days after the listing ended. Please enter the item number below and click Continue to get started.
Its in my ebay, and then report an item not received, there is paypal insurance, but dunno how it works.