Hi there,
Thanks for drawing our attention to this thread.
We're pleased to see that you are considering using our service and would like to reassure you that at Alibaba, we’re always working hard to tackle unfair practices on our marketplace. We’ve developed a number of policies and procedures to tackle fraud, and systems of authentication and verification, including our Gold Supplier membership scheme.
Of course, It’s very important to conduct due diligence before you make an order with a new supplier. Hiring a local inspection is a solution. We understand that it will incur extra costs but this can ensure that you are happy with the quality of the products you received. The other suggestion is to order the sample first before you make bulk purchasing.
We recently launched our Product Inspection Service, which means you can find a local inspection agency to check out the products for you before you make the order. You can find the information here: http://bit.ly/AlibabaInspection
You can read more about Safe Trading on Alibaba in this section of our website. http://uk.alibaba.com/knowledge-centre/safe-trading.html
Aliexpress is part of the Alibaba.com group and specialises in smaller orders. You can find a link to the search results on Aliexpress here: http://bit.ly/nCvvQ4
We take the security of purchases very seriously and have implemented a buyer protection scheme with this in mind. I would invite you to read more about buyer protection by visiting the following web page:
http://help.aliexpress.com/escrow_buyer_protection_1.html
Kind regards and happy trading,
The Alibaba.com UK Team