I doubt they'll give infomation like that out. Halfords don't anyway. It's confidential and if you lose it, you lose it. Unlucky. Otherwise, any randomer could phone up and just say Hi, my name's Mr Smith, I bought whatever. Can I have another receipt. They might well give you something if you name EXACTLY what you got, and when, and are nice to them? Sorry to hear about it anyway mate. (Buy my Python? ) Nick.