Ha, yep. I know I know the last upgrade was pretty much forced due to the software being insecure. We've always had reasons, but it seems that if someone is only coming back every so often, then an upgrade will be the final nail for them - they won't bother returning. People really hate change and the numbers prove it. That said, we're seeing a bit of an increase at the moment which is refreshing after a gradual decline over the past few years, and Ive promised myself 'no more major change for a good while'.
Well spotted, they are now. That was changed a few months back but I didn't tell anyone