I wasnt telling everyone as you put it, I was telling you. Theres no point in posting this topic over and over again if YOUR not going to set the example - you want it so bad.. do something about it! Stop arsing around.
Search, loads of topics on this recently. Paint it whatever colour takes your fancy - its your bike.
http://www.trials-forum.co.uk/index.php?act=Search&f=11
Ahh ok, forgot about everything not to do with trials.
Maybe just an email explaining why it may not be answered, and if they need immediate help to phone this number..
Just good customer service really, requires probably 5 mins to set up (depending on your web control panel) and it will mean the however many people who email you per day wont feel ignored. Many of your customers WONT be on TF and wont know why you arent replying to them.. they will just think your ignoring them.
Have you thought about setting up an auto reponse to reply to emails covering the most frequently asked questions? This could cover all the 'vague' questions.
I get loads of emails from new members asking me why they cant post. A simple auto response tells them why. If they question isnt on why they cant post ill reply personally.
Nicely avoided on the Monkey post by the way :D
I was wondering how long it'd be until one of the super cycles crew came along, how about answering the question rather than telling them where to get cheap phone calls?
If you need to pay some kid £3 an hour for 2 hours a day to reply to all your emails I think it'd be a worthy investment.
That could be the clue, maybe people are confusing mm with cm, and therefore thinking everything is 10 times bigger than it really is.
Useful bit of info about the rule, I like that kinda info.. keep it coming, what a geek (me).