Hello can anyone please help me.
I recieved a brand new HP G56 130sa laptop for my 18th birthday on the 4th of march, and the touch pad is faulty
It keeps locking up by itself and to unfreeze it you have to restart the computer. Looking on the web this looks to be a common fault with this model, and so far i havnt found any solution to it.
HP have told me to discharge flea power (done), Reset BIOS (done) update BIOS (done), Uninstall touchpad drivers and update (done) and to no avail. Basicly i want to take it back to the shop (Currys) for a refund to purchace a differnt make and model, but allong the lines of the same spec (4GB ram, 500GB HDD, Intel T4500, Windows 7 64 bit) but the laptop was purchased in january (only registered on the 4th) so im hoping i can get a refund?
Also can anyone recommend a suitable replacement for the above? been looking at the Acer 5742z, but it has a Intel p6100 (or P6200 depending on the newer model or not), so would this be as fast as my T4500?
cheers guys