I've ordered a Ronnie rim from they a year ago and they sent it within a week can't remember how long it took but wasn't long I think anyways they sent me a Hog rim (Y) and I was going to send it back but didn't for ages so I email them saying if i can still swap and they said yes, I sent it back and within 1 or 2 weeks it came. So overall not happy since I had to wait a long time just to sort out my rear wheel, oh well.