Not really, it's a problem with using Word for Mac and then transferring to a different version of Word for PC. If the original file were made in Word for PC all of JD's clients (who probably mainly use PC's like most of the world) would be able to print their invoices.
To be fair, if I worked for MS I'd probably deliberately write little bugs like that into Mac versions of the software just to be bloody awkward... just like Apple seem to be so very good at!