And I'm sure King replaced them all quibble free. From what I've heard, King themselves are lovely people, but Evolution are mostly idiots, just contact King USA and send it back directly to them. When I used to work in a bike shop, we phoned up Evolution to inquire about buying 4 King headsets for staff, and whether they would offer a discount, the person on the phone wasn't sure whether they stocked King stuff. Avoid Evolution.