Yeah, i work for Cycleworks in Guildford. We have to deal with Halfords every day, Either through bodged reapirs or through the Cycle to Work scheme......From my experience they are unprofessional and your best off with a Bicycle shop, not a nation wide Retailer. Evans Cyckes for instance. Started as a small bicycle shop in Godalming the same time Cycleworks did...Evans grew and grew and grew and now have tens of stores nation wide, but can't offer the customer service and quality of service (bikes) that you require from somewhere that sells bikes. I'm not looking for an argument, These are just my experiences and views. Jarrod As for not having any Qualifications, present yourself well, turn up 5 minuites early, and explain your interest in bikes and what you know. Good luck