I had preordered mine, and they never sent it. I had to email him twice about it, and in the second email, I threatened to take it up with paypal. Then he got back to me, and actually sent me a dvd. Supposedly he had sent one when I preordered, then sent out another when I sent him the second email(express delivery), but I only got one(the express delivery one). You might have been jipped, so I'd email him about it.