I see what Mark is saying about promoting info but really, how hard can it be? There's one single point of information, being the BTF website. What else is needed? Someone sitting updating Twitter, Insta, FB, bla de bla de bla
It seems that if people don't see a little red 1, notification being forced in their eyes, they'll claim not to know about it. Use your brains people. Pick up the phone, ask someone. Its not hard.